Review Time
I purchased several Blueberry shampoo/conditioner combos. Love them but the conditioner bar is about half the size of the shampoo. It makes it difficult to apply as well. However, I ordered more for Christmas gifts along with the Sandalwood (A scent I normally love) I received it and the smell actually made me nauseous and gave me a horrible headache. I never used it (for obvious reasons) and contacted them to return or exchange for more blueberry. I got a response immediately just to ask me a few questions and comments about how "my happiness is so important to them" blah blah blah. I answered them right away...then nothing. (even though they claim to respond in one day) Days went by and STILL nothing. I've now sent a total of 6 emails and 2 phone calls and am now feeling like this is a total scam. The return policy is 30 days so I think maybe they're just trying to drag it out beyond this so they're off the hook. WORST CUSTOMER SERVICE EVER!! My next step is the BBB.
I have used the Purple Rain and love it! I decided to try the Mango Breeze, but I was concerned about the orange color. I emailed Humby and asked them about it. They assured me that the mango would not turn my hair orange, so I ordered it. After 4 weeks of consistent use, it is absolutely turning my hair orange! Plus, it makes my scalp itch. I am past the return window, so I will just keep it and only use it occasionally.
I purchased the blueberry fields shampoo and conditioner which are said to help thicken hair. I haven’t been using it long enough to evaluate if it does that but I can say this….the shampoo bar works fine as far as cleaning your hair but the blueberry smell was cloying to me. The conditioner, on the other hand, doesn’t seem to do anything at all. And yes I’ve read the instructions and watched a video I know it’s not supposed to lather. But what it also doesn’t do is detangle. So if you buy this wanting to thicken or stop thinning hair and then you rip out a whole huge handful trying to brush out your hair you’ve probably done more harm than good.
I bought Humby organics shampoo bar and conditioner bars..blue. I would NEVER buy them again. They made my hair fall out worse and caused it to be very brittle and dry. I used it for 30 days..and since the company only gives refund if it's less than 30 days, I tried to give it a chance but it was just awful for my hair.
If anyone is thinking of ordering merchandise with Humby Organics for Christmas, you are probably out of luck. They have a long shipping process, seems they have to make their products before shipping. I placed an order 12 days ago and still nothing. The company customer service keeps saying, "fresh batch being made", "order on the way". Oh well, I'm hoping it is a legitimate company, not stuff made in China.
When I bought the Blueberry shampoo bar and conditioner I forgot to put in the code for the free hair brush I contacted them and within 24 hours Daniela in customer service resolved my issue and got my brush out.Great product and excellent customer service. What's not to love? I'd highly recommend.
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