ibas.com

3.4
3.4 Based on 21 reviews

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Average Rating

3.4

/
5

21 Reviews

5 Star
57%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
38%

All Reviews

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Review Time

Shaun Norrish
Clearly these lot are GARBAGE..still letting Ladbrokes (Lad-Scam) rob people blind without a care. 5

Clearly these lot are GARBAGE..still letting Ladbrokes (Lad-Scam) rob people blind without a care. 5 years plowing £1000s into their site to never win a penny. Yet they can obtain multiple licences for multiple sister sites raking in 100s of millions while fobbing their customers off with pathetic pre determined rigged slots. Believe me my account is now INDEFINITELY closed with those crooks and I employ every other sorry customer of theirs do the same..and suffocate these diseases. Pure profiteering greed..goes for these frauds and our own government using the gaming commission..all receive "back hands" to allow this. All scum.

1
Date of experience: Feb 02, 2026
Shaun Norrish
Clearly these lot are GARBAGE..still…

Clearly these lot are GARBAGE..still letting Ladbrokes (Lad-Scam) rob people blind without a care. 5 years plowing £1000s into their site to never win a penny. Yet they can obtain multiple licences for multiple sister sites raking in 100s of millions while fobbing their customers off with pathetic pre determined rigged slots. Believe me my account is now INDEFINITELY closed with those crooks and I employ every other sorry customer of theirs do the same..and suffocate these diseases. Pure profiteering greed..goes for these frauds and our own government using the gaming commission..all receive "back hands" to allow this. All scum.

1
Date of experience: Feb 02, 2026
Charlie
Great service

Got in touch as online bookies had been holding back a payment to me despite meeting all verifications. Spoke to a guy Ron who put me in the right direction told me what to ask for and how to word my request. Magically it was sorted in a few hours. Delighted with the help

5
Date of experience: Nov 28, 2025
Luke Brooks
How can it be independent when the…

How can it be independent when the bookies and casinos fund them?? absolutely rubbish firm and corrupt as anything, please don't waste your time using these because no one ever wins, totally unprofessional staff that disregard evidence you provide and don't listen to you, avoid at all costs because you are just wasting your time.

1
Date of experience: Jun 21, 2025
Bubba Sanders
I'm sorry but the Bookmakers have IBAS…

I'm sorry but the Bookmakers have IBAS in there Pockets.Wot a waist of time they really are.Would give No Stars if I could off.

1
Date of experience: Mar 03, 2025
Vic Walker
I spent 2 weeks trying to get…

I spent 2 weeks trying to get compensation off Partypoker for a tournament that got cancelled after 3 hours of play, it was supposed to be settled within 72 hours and it took 2 weeks before I got IBAS involved and 2 days later I received my compensation. Gambling sites will come up with all sorts of excuses and as soon as you mention IBAS they panic.

5
Date of experience: Feb 01, 2025
Denise Carter
Five stars -highly recommend

Won cash playing slots on William Hill site and they put me on timeout for a year and kept my winnings. Made contact with IBAS and filled out my case. Straight away received an email to say they would be willing to look into my case for me. I truthfully didn't have much hope but less than 24hours later I received an email from William Hill to say they has transferred my funds to my PayPal. I was very happy with the outcome at how quick and effient that were with dealing with my case. Thanks once again! ☺️

5
Date of experience: Dec 30, 2024
Bo P.
Waste of Space

Waste of Space. IBAS and all these "independent"middle parties, just side with betting companies. In my case they sided with SportsBroker when a bet was place and I won, but the returns would have been minus my orginal stake.

1
Date of experience: Oct 28, 2024
Herschel Rogers
Collection of people who deliver…

Collection of people who deliver favourable outcome to the gaming companies who fund them !!! Not independent are they !Thanks for showing the bias, IBAS.I’ve now stopped going to the betting shops.Greedy, twisted and dishonest dying out business would explain why there are so so many online poor reviews. The money drought will hit hard.

1
Date of experience: Oct 11, 2024
Percival R.
Great customer service and overall…

Great customer service and overall experience

5
Date of experience: Sep 04, 2023

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