bedsnest.uk

3.5
3.5 Based on 41 reviews

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Average Rating

3.5

/
5

41 Reviews

5 Star
56%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
34%

All Reviews

Filter Reviews

Review Time

Jeffery H.
Very disappointed with the service

I ordered an orthopedic mattress and paid for assembly. The bed arrived in gold instead of cream, and I'm sure the mattress is not orthopedic. No one has come to assemble it or answered my calls since delivery. This service feels like a scam; they called several times before delivery, but now none of those numbers are answering. I've never encountered such poor service; it's unbelievable.

1
Date of experience: Jan 16, 2026
TVCraftPL61
Terrible experience with my bed order

I ordered a bed with an orthopedic mattress and paid for assembly. The bed arrived in gold instead of cream, and I'm certain the mattress is not orthopedic. No one has come to assemble it or responded to my calls since delivery. This service feels like a scam; they called multiple times before delivery, but now they don’t answer at all. I've never seen such bad service.

1
Date of experience: Jan 15, 2026
Seth Wilson
If I could rate lower than one star, I would

If I could rate lower than one star, I would. The service was okay, and the delivery person was pleasant, but I received the wrong bed. I’ve been trying to resolve this but have received no response to my messages or calls. After reading the reviews, I wish I had done so before ordering. Zero stars—I'm not impressed and will be reporting this.

1
Date of experience: Jan 13, 2026
Richard Clark
Ordered a bed but received the wrong one

I ordered a bed and confirmed the order multiple times, but when it arrived, it was completely wrong. I've called and sent messages but have been ignored and blocked.

1
Date of experience: Jan 13, 2026
Cyrus Morris
Not even worth one star

Not even worth one star. I ordered a divan bed with an orthopedic mattress, but the mattress is not orthopedic at all; it’s too hard, and the bed base is poorly made. I requested a mattress change but received no reply and have been unable to reach them by phone all week. This bed has worsened my back issues—definitely wouldn't recommend them.

1
Date of experience: Jan 12, 2026
Devon H.
Quick delivery and setup

The delivery and installation were fast. The bed is perfect, and the mattress is very comfortable. I'm happy with my overall experience with the service and product.

5
Date of experience: Jan 11, 2026
Ford Parker
Very good quality

Very good quality.

5
Date of experience: Jan 11, 2026
Betsy Reed
Excellent value for money

The bed is of great quality, the service was friendly, and the prices are fantastic. Plus, it comes with an 8-year warranty, which is amazing.

5
Date of experience: Jan 10, 2026
Sophie Brown
If I could give no stars, I would

If I could give no stars, I would. I ordered a double bed delivered on New Year's Eve, and while I was pleased with the frame, the mattress was terrible—the springs were hanging out, and the quality was poor. Less than a week in, part of the headboard came loose. I've tried contacting them multiple times but have been blocked. DO NOT ORDER FROM THIS SERVICE. It's very disappointing because the bed looks nice but is poorly made.

1
Date of experience: Jan 09, 2026
Lanny Brown
Good bed, as shown in pictures

The bed looks nice, just like in the pictures. The mattress is decent; I expected it to be firmer, but it's good.

4
Date of experience: Jan 08, 2026

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