ibspot.com

3.6
3.6 Based on 40 reviews

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Average Rating

3.6

/
5

40 Reviews

5 Star
49%
4 Star
19%
3 Star
2%
2 Star
0%
1 Star
30%

Filtered Reviews

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Review Time

Adriana Smith
The product I order was shipped very… safe and effective

The product I order was shipped very well and arrived very safe. The only improvement was the timing of the shipment seemed longer and I tried to access the shipment tag in a email I received and it did not work. I replied via email and you all responded back very quickly which I highly appreciated so overall everything went well may need to look at your IT apps a bit. John Taylor was an effective support... thank you John

4
Date of experience: Mar 26, 2025
Callum Sanders
After a lost parcel John Taylor from…

After a lost parcel John Taylor from customer services was very reactive , nice, helpful and solve the problem asap.Many thanks again

5
Date of experience: Mar 09, 2025
Cora Coleman
John Taylor at IBspot and missing item

On 3/4/25 I recd notice by USPS my items were placed into my cluster box mailbox by USPS. However I actually did not receive this item. When I contacted IBSPOT John Taylor this happened he worked to get the problem fixed and within 10-20 days +/- the item was replaced. I provided info to him of my search for the item that help with his handling of the situation 😊

5
Date of experience: Mar 04, 2025

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