Review Time
I accidentally locked myself out of my account, and now the service is making me wait for 12 hours, preventing me from recovering anything. The password reset has its own waiting period, and when they suggest providing more information to expedite things, it just leads back to the same options with no actual progress. This is incredibly frustrating; I can access my bank account more easily than this. It's just a cloud service, not Fort Knox!
I found myself locked out of my account, and now the service is making me wait for 12 hours, leaving me unable to recover anything. When I try to reset my password, there's another waiting process. Moreover, their suggestion to provide more information just circles back to the same options with no progress. This is absurd; I can access my bank account more easily than this. It's just a cloud service, not a fortress.
I received an email stating that my account is blocked, and then another email threatening further action. When will they understand that I don't use their service or subscribe to their program? I am considering legal action against them.
I just got another email saying my account is blocked. Since I never signed up, it's clear they're just scamming people. I've sought legal advice and am documenting their unwanted emails. This is serious and unacceptable; too many companies are mishandling our information.
I understand the frustration of those applying for affordable housing, but the customer support here lacks empathy and often screams at callers. They seem annoyed by requests for assistance, and the conflicting information from different representatives is astonishing. It's disheartening to see such poor service.
I'm moving to another platform; the service is just not worth it. I've had so many issues with my devices due to iCloud. It offloads my old apps, and when I try to redownload them, it claims they're discontinued, despite having paid for them. The service often charges me twice without refunds, and contacting support is frustrating due to language barriers.
The service erased my daughter's photos without any warning! She used it for backup, but it decided to store only small copies on her device. After I attempted to back them up elsewhere, many images vanished. Two months of communication with support yielded no resolution, just conflicting advice. It's disgraceful to lose so many images.
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