idealwindowsandconservatories.co.uk

3.2
3.2 Based on 13 reviews

Successfully trading for over 20 years as a leading provider of UPVC Windows and Conservatories based in Edinburgh, Scotland. Visit our online store today!...

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Average Rating

3.2

/
5

13 Reviews

5 Star
54%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
46%

All Reviews

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Vicki Martin
Shocking company with absolutly no morals, warranties are worthless and have been for years, the pre

Shocking company with absolutly no morals, warranties are worthless and have been for years, the previous owner has since opened a new comapny, if you are looking for good quality windows and doors, anyone associated with ideal is exactly who to avoid.

1
Date of experience: Jan 25, 2026
Barry L.
Shocking company with absolutly no…

Shocking company with absolutly no morals, warranties are worthless and have been for years, the previous owner has since opened a new comapny, if you are looking for good quality windows and doors, anyone associated with ideal is exactly who to avoid.

1
Date of experience: Jan 25, 2025
Tucker
Ideal windows doors and conservatories gone BUST

Ideal windows doors and conservatories built my sunroom 5 years ago with apparently a 10 year warranty. My roof started to leak in November they sent a couple of workers to look at it, they said I had to wait untill it was a dry day to fix it.I never heard from them again. I have tried to call and email them .I went up to there showroom and was told by another company next door to them that ideal have went bust . (Johnathan Purdie the owner )has no morals and has already started a new business according to company house.

1
Date of experience: Feb 20, 2024
Wilson Ross
Gone bust!

According to neighbours on the industrial estate it would appear that Ideal W&C have gone bust! Leaving customers with worthless guarantees, and leaking conservatory roofs....

1
Date of experience: Feb 14, 2024
Trent Morris
Unable to contact by phone

Unable to contact by phone, online and have visited showroom 3 times in January2024, if closed a note on showroom door or on their facebook page would be a help.

1
Date of experience: Feb 06, 2024
Alyson Long
I would like to thank Stewart and John…

I would like to thank Stewart and John for providing a new back door for me before Christmas. The old one decided the lock wasn't going to work any more. It is great to be able to use it again. Thank you very much.

5
Date of experience: Dec 20, 2023
Stefan
Our ideal windows

Just had our windows (4) plus new composite door, fitters were very good and explained every step.They cleaned up after them and explained the operation of both the the new door and the windows.an very noticeable lack of noise.Very pleased.

5
Date of experience: Nov 01, 2023
Randall Taylor
Great company , excellent service.

We needed to replace our 7 windows and 2 doors and spoke to 3 companies in Midlothian .We chose to go with Ideal and what a great choice that was. We met Stewart at their showroom and he gave us loads of clear , useful information to allow us to make our decision. Johnny the surveyor then called in to accurately measure up and a few weeks later at an agreed date , Ian and Jack from their installation team carried out the work expertly and professionally and we are delighted with the job they have done. All our old windows and doors were taken away and the site tidied up. Thank you to all the team at Ideal and I would definitely recommend Ideal to anyone looking to get work done.

5
Date of experience: Oct 03, 2023
Wendy Hughes
Keep record of dates of visits and phone calls

Contradictory info on Companies House site as to whether this company exists or not.Ideal has been summoned three times to appear in a breach of contract claim but has not appeared.Sub contractors basebuilders did a good job but owner and brickies’ boss were aggressive and insolent.Former demanded £400+ in hand and told me to read the contract.This was not the only co to demand payment in cash.My claim is based on several other breaches of contract by Ideal.It disliked putting replies to questions/queries on paper.And accounting dept?Invoices vague and indecipherable.The joiners/ installers of conservatory excellent as was painter,but electrician-£500,please.All the problems stemmed from an inadequate survey of kitchen and site.I dont think they had read their own contract!

1
Date of experience: Sep 01, 2023
Joanne Smith
New Front Door

We had a new Rockdoor installed yesterday by Ian and David from Ideal Windows. What a great job they did, we are absolutely delighted with the door. From Stewart who took our order through to delivery we cannot fault Ideal Windows they were a company we would happily use again.

5
Date of experience: Feb 23, 2023

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