gcw.uk.com

5
5 Based on 141 reviews

GCW have been established for carpets in Grimsby since 1945 offering quality and value on every square meter. We provide a free measuring and estimating service together with a shop at home service where you are able to match samples with your decor and f...

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Average Rating

5

/
5

141 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

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_Devac_27
Outstanding vinyl installation in our dining room.

We recently had vinyl installed in our dining room, and it looks amazing. The fitters did an excellent job, showing professionalism, politeness, and friendliness throughout the process. Every fitter we've encountered has been exceptional. We highly recommend this service for anyone seeking quality work at a fair price.

5
Date of experience: Dec 04, 2025
Derwin Reed
Great fitters, but customer service needs improvement.

The fitters, Owen, Cole, and Liam, provided excellent service; I would rate them 5 stars. Their expertise was evident as they worked diligently to ensure our flooring was installed properly and on schedule. However, I was less impressed with the customer service from those who conducted our floor inspection and the shop staff. We inquired about quotes for subfloor work during the inspection on November 7th, clarifying that we were considering featherblading only if the screeding cost was too high. Unfortunately, we received no updates until we visited the shop right before installation, where we discovered an error had occurred in contacting us about the quote. The fitters were concerned about the flooring's longevity without full screeding, and while they were willing to work extra hours to accommodate us, the office insisted on proceeding with featherblading based on incorrect information. The fitters worked hard to complete the necessary work, and while I have always recommended this service, I was disappointed with the customer service shortcomings this time.

4
Date of experience: Nov 21, 2025
Kimetz200253
Fantastic work by friendly fitters.

We recently had vinyl installed in our dining room on the fourth floor, and it looks amazing. The fitters did a wonderful job. All the fitters from the company have been consistently professional, courteous, and friendly. We would definitely recommend this service for anyone seeking excellent work at a reasonable cost.

5
Date of experience: Nov 18, 2025
dam2211
Great carpet fitting by friendly professionals.

Today, Owen and Nathan fitted our hall and stairs carpet, and they were both lovely and professional. They did an outstanding job! This is the third time we've used this service, and we would certainly recommend them; the shop staff were also very friendly and helpful.

5
Date of experience: Nov 07, 2025
Melvin Brown
Excellent service for our new carpet and bed.

We recently bought a new bedroom carpet and bed and received polite, friendly, and professional service. The fitters notified us of their estimated arrival time, which we greatly appreciated. A huge thank you to Owen and Dan for fitting our carpet quickly and efficiently, including cleaning up afterward! Also, thanks to Matt and Liam for delivering and assembling our bed. All of them were polite, courteous, and very efficient. We highly recommend this service and will definitely use it again!

5
Date of experience: Nov 05, 2025
JC12
Helpful and accommodating service.

Harvey was incredibly helpful and accommodating when we requested an early carpet fitting. Mike and Owen did a fantastic job with the installation, and I would highly recommend their service.

5
Date of experience: Nov 03, 2025
Sebastian
Kind and careful delivery team.

Matthew and Billy delivered my chest of drawers on Friday. They were kind, polite, and careful while carrying them up two flights of stairs. They did an excellent job.

5
Date of experience: Oct 31, 2025
Nestor Long
Exceptional service experience.

I highly recommend this service for their outstanding support and understanding in helping us complete our project within our timeline. The shop staff and the installer were extremely helpful and communicative throughout the process. We will definitely return for any future flooring needs. Ten out of ten!

5
Date of experience: Oct 29, 2025
Pehrfekshun
Outstanding service from start to finish.

From beginning to end, we received exceptional service. The fitting team for our bedroom carpet was polite and professional, and the representative went above and beyond to resolve my mistake in ordering a carpet that was too short. He arranged for a new carpet and fitters to come back the same day. I can't thank the team enough; they remain our first choice for flooring.

5
Date of experience: Oct 27, 2025
Lovely stair carpet installation.

We just had a beautiful stair carpet installed. The job was brilliantly done, and they even provided a business card for a company that can turn our leftover carpet into a rug! Special thanks to the fitters for their great work.

5
Date of experience: Sep 12, 2025

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Business Details

  • GCW have been established for carpets in Grimsby since 1945 offering quality and value on every square meter. We provide a free measuring and estimating service together with a shop at home service where you are able to match samples with your decor and furnishings to get that perfect match.

    We also have a Bed Department called Snooze Beds that offers quality mattresses, bedframes, headboards & bases including Divans and Ottomans. We're the one stop shop for flooring and beds!

    Our after sales service is always proactive and will deal with any issues which may arise immediately
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  • email info@gcw.uk
  • call 01472344861
  • language https://www.gcw.uk

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