identityforce.com

4.5
4.5 Based on 201 reviews

IdentityForce is a leading provider of proactive identity, privacy, and credit protection. For over 40 years, we have consistently delivered top-rated personal security solutions....

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Average Rating

4.5

/
5

201 Reviews

5 Star
80%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
8%

Filtered Reviews

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Review Time

BH91
Great service once we got someone to…

Great service once we got someone to act ( 3 days) on my wife's Identity theft. Kaitlyn was the one who helped us clear up our problem, We extend our thanks to her. All their team members should be as helpful as she was.

4
Date of experience: Feb 24, 2022
I am glad to have Identity Force’s…

I am glad to have Identity Force’s protection. I rated 4 stars only because I had a hard time finding the section of my account information where I needed to edit some finances data. A more user-friendly website would be welcome, for seniors!

4
Date of experience: Feb 24, 2022
Winnie
This site is great

This site is great, does what it is supposed to do and more.

5
Date of experience: Feb 24, 2022
Elvis Fisher
It is always very reassuring to see all…

It is always very reassuring to see all the negative boxes on the Identity Force home page. Thank you so much for your hard work and attention to detail.Dave Birdwell

5
Date of experience: Feb 02, 2022
Customer Service Rep Review

The customer Service Representative was very pleasant, professional and very knowledgeable regarding the correction of the issue at hand.She is a real asset to IDF.

5
Date of experience: Jan 30, 2022
Carolyn Taylor
A lady named Luna was very Helpful and…

A lady named Luna was very Helpful and Patient. Thank You

5
Date of experience: Jan 29, 2022
Marshall
Very friendly and informative

Very friendly and informative. I feel confident with their services.

5
Date of experience: Jan 27, 2022
Racette_QC
knowledgeable and willing to help

Luna is very knowledgeable and willing to help. She took care of the issue I was having in a professional and timely fashion. I was ready to cancel my identity force plan due to the prior agent’s insistence that she would need to escalate my issue to a group that would call me back sometime in the future. After speaking with Luna, I kept my subscription in place.

5
Date of experience: Jan 27, 2022
Grateful for the security

I have received alerts from IdentityForce that made me aware of items. They wanted to verify they were mine (and they were), but I was grateful to know they were watching closely and notified me right away. I feel safer knowing they are monitoring things.

5
Date of experience: Jan 20, 2022
Christi Butler
Very Helpful

Luna was very helpful in resetting my email login as I recently changed emails. She stayed with me to make sure I could log in after everything was reset. I really appreciated the call.

5
Date of experience: Jan 16, 2022

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