igs.com

4.5
4.5 Based on 200 reviews

IGS Energy has been a trusted energy advisor since 1989, growing into one of the nation’s top energy retailers. We simplify the ever-changing energy landscape by providing tailored solutions for electricity, natural gas, solar, and energy efficiency to mi...

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Average Rating

4.5

/
5

200 Reviews

5 Star
76%
4 Star
12%
3 Star
3%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Debbie Green
Your worker was not transparent when he knocked on my door asking to see my Duke energy bill. He got

Your worker was not transparent when he knocked on my door asking to see my Duke energy bill. He got my account number and CHANGED MY SERVICE TO IGS WITHOUT MY CONSENT COSTING ME MORE MONEY EACH MONTH.
I hear people are upset regarding this action and also because apparently Duke Energy contracted this company and changed people’s services costing everyone more money. I think a class action lawsuit is appropriate!

1
Date of experience: Feb 14, 2026
Deanna
Great

Your representative was personable and knowledgable

5
Date of experience: Nov 07, 2025
Carolyn
Great company to deal with!

Knowledgeable territory rep. Very helpful in saving us $! Great experience! IGS a good company to deal with!

5
Date of experience: Nov 07, 2025
Dennis L.
IGSEnergy scam/lied to make a sale

A salesman approached us at our door and told us that our utilities were flagged due to changes to our variable Choice rates. I was hesitant and wanted to check my files. The salesman looked right at my bills and said that my rate increased. He convinced us to sign up for IGSEnergy. I am over 70, my husband is 80, this Company took advantage of us and I am still working on trying to get my Fixed rate back on our natural gas.

1
Date of experience: Nov 06, 2025
Paul Sutkaytis
Your agent was great

Your agent was great. gave me all the info I needed to make my mind up. Your gas rate was just to high to keep it at this time. Hope to return when you can get a better. You have provided great service

4
Date of experience: Nov 06, 2025
Phillip
My review;

Working with IGS Energy associates is always a pleasure, even though sometimes I couldn’t understand what the associate was saying. Everyone was professional and helped when ever I needed a question answered.

5
Date of experience: Nov 06, 2025
Frank
Danielle was great not pushy just…

Danielle was great not pushy just suggested what to get thank’s

5
Date of experience: Nov 06, 2025
helpful and efficient

helpful and efficient. Reviewed everything to be sure I understood.

5
Date of experience: Nov 06, 2025
Teresa
easy to work with

easy to work with. Treat customers with respect and try to keep us happy

5
Date of experience: Nov 05, 2025
A J and D A
Knowledgeable and helpful in explaining…

Knowledgeable and helpful in explaining the rates and the criteria for each level.

5
Date of experience: Nov 05, 2025

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Business Details

  • IGS Energy has been a trusted energy advisor since 1989, growing into one of the nation’s top energy retailers. We simplify the ever-changing energy landscape by providing tailored solutions for electricity, natural gas, solar, and energy efficiency to millions of homeowners and businesses across the U.S.

    As a family-owned, private company, IGS Energy prioritizes long-term impact over short-term gains, putting purpose before profits. Our commitment to serving the needs of our customers, employees, and communities, alongside our expertise in risk mitigation and cost control, is redefining the retail energy experience for a more sustainable, customer-focused energy future. See more

  • call 8779954447
  • language https://www.igs.com

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