Name: acciona.com
Telephone: 000000000
Rating: 1.0

WB79 Guest

Rent from one of the alternatives, stay away from Acciona.

Scooters don't work every x out of 10 times. Helmets are of course deemed to be restowed by the user, but what if the scooter does let you open the case, and then refuse to start, and refuse to re-open the helmet case, disabling you to restow the helmets? You'll get a fine.0/5 for the amount of incidents I've had over the past ±3 years I've used the service.

Date of experience: Jun 09, 2025

Xander Walker Guest

1 year ago

Don’t buy property from these clowns in Spain

Bought a property of them in Spain paid max price and now they don’t give a shit. So many Problems and my Neighbours have same problems. Get paid and don’t want to fix nothing.

Date of experience: Jan 09, 2025

Bertram Harris Guest

1 year ago

🚨 Warning to all potential users of…

🚨 Warning to all potential users of ACCIONA Movilidad 🚨I recently had a terrible experience with ACCIONA that every customer should be aware of. During a recent ride, the scooter I was using broke down repeatedly, forcing me to abandon it in a location where I could safely turn it off. Despite this, ACCIONA has refused to acknowledge their responsibility for the malfunction and is insisting that I pay for parking violations and towing charges.To make matters worse, when I reached out to their customer service, they completely dismissed my complaint and closed the case without offering any fair resolution. Instead of addressing the issue of their faulty equipment, they are shifting the blame entirely onto me, the customer.This kind of treatment is unacceptable. Companies like ACCIONA should take responsibility for their equipment and provide support when their vehicles fail. Ignoring legitimate concerns and penalizing customers for problems caused by their own products is simply bad business.I urge everyone to think twice before using ACCIONA’s services. If their scooters break down—and from my experience, they do—you’ll be left to deal with the fallout on your own.#ACCIONA #CustomerServiceFail #ConsumerRights #UnfairTreatment

Date of experience: Aug 22, 2024

Sienna Scott Guest

1 year ago

unprofessional and rude staff

Date of experience: Jun 30, 2024

Chucky Foster Guest

1 year ago

Your staff members want to get a grip…

Your staff members want to get a grip speaking to a guy like that and being aggresive to a member of the public doing nothing illegal just flying a drone .... disgracefull

Date of experience: Jun 22, 2024

Simone Cook Guest

1 year ago

I think your staff need to be drug…

I think your staff need to be drug tested there are defiantly a few screws loose with the individual that had an encounter with DJ audits.

Date of experience: Jun 05, 2024

Peggy Long Guest

1 year ago

overly aggressive staff

overly aggressive staff that need training on how to deal with members of the public.

Date of experience: Jun 04, 2024

Duke Scott Guest

1 year ago

Aggressive members of staff

The Dj audits video shows exactly what this corrupt company is all about. Aggressive members of staff, disgusting behaviour.

Date of experience: Jun 04, 2024

Bruce C. Guest

1 year ago

No English support, charge credit card without permission

I rented a scooter in Barcelona. The scooters are amazing. The system to rent them as well. But on my last day before going to the airport the scooter didn't start anymore. Had to leave him and informed them via app, via mail and even tried by phone. But nobody ever took care ... 1 week later I had payments of over 100 € booked from my credit card. No invoice ... nothingAnd now ... they continuously charge from my credit card. Though I already took their permission use my credit card