Review Time
I was in love with these boots and it was my first time buying off the iheartraves site but it will be my LAST. Beware of the ripoff they try to sway you with on returns for all items. They will sneakily try to charge you ridiculous amounts for their "Prepaid Shipping Label." I had originally paid $53 for these boots and only received a refund for $31, which means their prepaid label ended up costing me 35% of the original purchase price. I WAS going to return to try and get a larger size but after this, I'd much rather take my business elsewhere. If I would've known they would rip me off for so much on the shipping label, I would've taken the package to my local post office and sent it via my own means, and it would not have cost even close to $20, and I buy and sell a lot via ebay and etsy, so I'm no stranger to ridiculous shipping and return costs when I see them. NOT COOL IHEARTRAVES.
I bought an item and then i got an email saying it was shipped. A few days later i get an email asking if i want a refund, a item of equal or æesser value or store credit. I ask them what they're shipping to me then and they tell me that they have cancelled the shipping, even tho i already have tracking number an all. I'm utterly disappointed and frankly also upset. You can't ship stuff and confirm it shipped to only come back later and cancel it. That's not how shipping works.
If i could give it 0 stars i would. first they lost my shipment, then when i inquired about it they told me that multiple items were 'too low of stock' to ship to me. so i told them to reship the items that were 'in stock' and refund me for the ones that weren't being re shipped. it took them 3 days to contact me back, and they asked how i wanted to proceed. i then replied with the exact same thing saying to ship the in stock items. when i got my re-shipment confirmation and invoice they charged me between $3-$15 MORE than i had already paid per item. they took the cost difference from my full refund price. TERRIBLE customer service, poor communication, and clearly they can't even do simple math. i have already advised many people to not shop here again, and hopefully more people see my review to save themselves the trouble of ordering form this sorry excuse of a company.
Their customer service is one of the worst I’ve ever had to deal with. I paid $20 for expedited shipping to assure my delivery would be here before my event and it’s supposed to be 2-3 days, it’s been 4 and my event is tomorrow. I have called their customer service 6 times now and left my name number and email twice and have received absolutely nothing back. Won’t buy from them again, I recommend not purchasing anything through this website.
I ordered two items three months ago. They keep telling me my address is "undeliverable". I assure you, things are delivered here on the daily. Seems like a scam to me. The 5 star reviews are from the company. Whack.
These bad reviews are making me laugh. Iheartraves is the only site I trust buying from. Size is accurate a majority of the time, I have returned many items or switched sizes and had no issues whatsoever, the shipping was fast and easily tracked the whole way, the quality of all of the clothing I got from the site is out of this world and blew my mind when I first ordered from them. Iheartraves is the best rave clothing you will ever buy! Don’t let the bad reviews stop you from getting some of the best clothing you’ll wear!
I received my item and tried it on, it fit but I didn't think it was suited for my body type. I emailed about help for returning and I've had no one get back to me after a few messages so I'm stuck with the item I don't want without getting my money back, money grabbing thieves.
I ordered multiple outfits for Okeechobee music festival on 2/16 and was depending on them arriving on time (with a few days to spare just in case) as they promise 5-8 day shipping. On 2/23 I noticed that the label had been created for my package the day that I ordered it, yet there were no other updates. I emailed iheartraves customer service and found out that FedEx had delayed and then lost my package. Brandy J from iheartraves had my order reshipped with 1-2 day shipping (even though the error was not on their end). Best customer service experience ever! Will be shopping with this company again!
I honestly feel disgraced to have Even liked this site. You took my culture and made it into a cheap novelty top. I’m highly offended by your decision to add that new top your taking pictures for that you just posted on your Snapchat. (01/24/18)It’s very offensive, and done in poor taste to my culture. I can’t stress how offended I am seeing this apart of one of your new lines. My heart is completely torn, and will not be shopping here ever again.
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Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles. See more
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