iigears.com

3.9
3.9 Based on 21 reviews

...

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Average Rating

3.9

/
5

21 Reviews

5 Star
67%
4 Star
5%
3 Star
0%
2 Star
10%
1 Star
19%

All Reviews

Filter Reviews

Review Time

Kaden Smith
Unwanted account creation and inadequate support

I was unexpectedly required to order through a platform, which I didn’t realize until I set up an account I didn’t want. I tried to cancel it, but it won't go through. There's no option to communicate with a live representative, and the emails indicate my orders were canceled upon request, yet I haven’t received any refunds.

2
Date of experience: Jan 05, 2026
EC22
Difficulties with customer support

I had to make my orders through a platform, which I didn't realize until I created an account I didn't want. I tried to cancel the account, but it won't go through. There's no way to reach live support, and the emails say my orders were canceled upon request, yet I haven't received any refunds.

2
Date of experience: Dec 30, 2025
Sidney
Authentic and reliable

Absolutely authentic and reliable.

5
Date of experience: Dec 24, 2025
Tigroux_61
Significant shipping delays

I finally got my jacket and love it, but it’s unacceptable that it took almost 4 months to arrive. I spent hours emailing to find out why. The shipping and tracking processes need a complete overhaul.

1
Date of experience: Dec 24, 2025
caraboy34
High-quality jackets

High-quality jackets. I would suggest them to anyone looking for an affordable option!

5
Date of experience: Dec 19, 2025
NicolasPL31
Avoid this seller

DO NOT order from this seller! My package is coming from China, and I can't track it. I ordered on Dec 8th and still have no package or tracking information.

1
Date of experience: Dec 19, 2025
MT77
Poor communication

There was a severe lack of communication. I ordered a jacket on Dec 16th for my wife as a Christmas gift. The website claims they ship from multiple locations, including the USA, so why is my item coming from China? I was hoping it would arrive in time for Christmas, but now I'm losing hope! The lack of clarity on whether this is a USA-based company or a Chinese one is frustrating. I've learned the hard way not to order from Facebook ads; I'm disappointed once again. Buyer beware!

1
Date of experience: Dec 16, 2025
Waverly S.
Great purchasing experience

I had a great purchasing experience with their jackets. Everything went smoothly, and the jacket looks even better in person. I would definitely order again if I need another one.

5
Date of experience: Dec 15, 2025
Averil
Enjoyable experience with their jackets

I had a delightful experience with their jackets. The fleece lining keeps me warm during winter, whether indoors or outdoors. I also got one for my grandma, and she loves it. I appreciate that they offer customization. I ordered on Dec 14th and was worried it wouldn't arrive by Christmas, but it came on Dec 23rd, just in time!

5
Date of experience: Dec 14, 2025
Equi88
Impressive purchase experience

I'm really impressed with my purchase from last month. The ordering and delivery were fast and easy. Although I had an issue with the zipper, they promptly sent me a replacement jacket with a better zipper.

5
Date of experience: Dec 13, 2025

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