Review Time
I've been shopping with this company for years, and their prices consistently outperform any other suppliers I've encountered. There are no hidden fees (they cover imports for you, eliminating any worries with the shipping company), and their customer service is incredibly friendly and supportive! I highly recommend them!
Seller Negligence: The company is attempting to shift all responsibility to the courier. According to local and EU Consumer Law, the seller is legally accountable for the goods until delivery. Since the company selected the courier, they must face the consequences of the failure. Broken Promise: The promised "8-15 days delivery" was a vital part of the agreement. This failure caused significant stress and additional costs as I had to find last-minute alternatives during a busy period. Misleading Payment Info: The platform advertised PayPal protection, but I was compelled to pay via credit card, which appears to be a strategy to avoid PayPal’s strict buyer protection. Illegal Terms: They are trying to enforce a 10% refund fee for an undelivered item, which constitutes an "abusive clause" and is unlawful under EU regulations.
Reasons to steer clear of this service: • They blame the courier: The company claims it’s the courier's fault. Legally, the seller is fully responsible for delivery. They are using this as a delay tactic for my refund. • Broken Promises: They assured delivery within “8-15 days.” They failed, forcing me to purchase last-minute gifts elsewhere, leading to significant stress. • Questionable Payment: They promoted PayPal but insisted on credit card payment to evade PayPal’s buyer protection. • Illegal Fees: They are attempting to take 10% of my money as a "refund fee" for an item they never delivered, which is illegal in the EU.
Seller Negligence: The company is trying to pass all liability onto the courier. Under local and EU Consumer Law, the seller is legally accountable for the goods until delivery. The company chose the courier; thus, they are responsible for the failure. Broken Promise: The "8-15 days delivery" was a key part of the agreement. This failure caused significant stress and extra financial burdens as I had to find alternative gifts at the last minute during a busy season. Deceptive Payment Information: The website advertised PayPal protection, but I was forced to pay via credit card, which seems to be a tactic to bypass PayPal’s strict buyer protection. Illegal Terms: They are trying to impose a 10% refund fee for an undelivered item, which is an "abusive clause" and illegal under EU law.
They do not respond to inquiries. They overcharge for items available elsewhere. If you attempt to cancel an order before shipping, they impose a 10% cancellation fee. There are plenty of other websites offering the same products. I wish I had known earlier. A new site I found is much better.
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Your trusted Chinese TCG Supplier 🇨🇳
Shipping worldwide 🌎
18k+ on Instagram with 3 Years of positive reviews (See our saves stores).
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