improveasy.com

4.2
4.2 Based on 201 reviews

Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple....

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Average Rating

4.2

/
5

201 Reviews

5 Star
75%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
17%

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Review Time

We love our new heating system

Impressed with the process, the advice given before beginning, transparency during each stage and the heating system installed. Workmen, surveyors and customer service at eco247 were all curtious resolving queries quickly. It was surprising how much work was involved and the number of systems that were integrated.

5
Date of experience: Apr 02, 2024
Skyler Fisher
Replacement Boiler

All good. New combin boioler fitted and working much better than the old one.

5
Date of experience: Apr 02, 2024
Scammers

Last time they said - "we are really sorry this mistake led to a 1 star review of our company. This looks like a typo. We do send 2 reminders before ceasing communication. We hope the messages have since stopped. Thank you." BUT the spam continues. Get it sorted. I've reported the latest scam attempts. The fact your email starts with "Hi Ldki," shows this is a scam.

1
Date of experience: Mar 19, 2024
Ethan F.
Aftercare service from day one appalling - do not use North West team

Had a Daikin heat pump Boiler & solar panels fitted in March under the Gov ECO Scheme. Tidy, professional install but no booklet to refer to when wanting to change timing/temp/switch off... Lost pressure from day one which they are aware of. Not enough hot water as system loses 1-2 bar a day - they have found 2 small leaks but not rectified & not found source of huge pressure loss. Worried sick water is pooling under house. 4 months on & no response or help from Company. Do not use Cheshire/Manchester team.

1
Date of experience: Mar 18, 2024
Timothy Morris
Eco Energy Funding

Improveasy organised funding for a new boiler through the government eco energy scheme. Everything was done quickly and efficiently from initial contact to installation.

5
Date of experience: Mar 05, 2024
Kylie Morgan
Very professional from start to finish

Very professional from start to finish. The fitters were very helpful and did a great job.

5
Date of experience: Feb 05, 2024
Absolutely shocking what these have put…

Absolutely shocking what these have put me through!!! Solar system installed and next day when it woke up it tripped my house electrics, I put them back on and same thing again next day, called the electrician out and he came back and changed a few things. Then no problems for a while until 13 days ago when it tripped the house again. I put my electrics back on but the boiler would no longer work, I had British gas and my home insurance emergency cover out to look at the boiler, they both said the solar system must be wired wrong and couldn't fix the boiler. I called installeasy and told them what had happened and emphasized the fact I am disabled and their errors meant I had no heating or hot water which I need for one of my disabilities to regulate my body temperature or it can turn serious fast. They said they would call me back, over 24 hours passed and nothing so I complained to their regulatory body (NAPIT) who again contacted them on my behalf and told them they must resolve it within 24hours due to the health risks it posed for me. I heard absolutely nothing and my body core temperature dropped to an unsafe level causing other dangerous side effects, i couldnt risk being hospitalised and have kids to think about so I went to one of these companies that fit boilers the next day and took out a loan so my house was quickly safe to live in again, they fit a new boiler and told me to leave the solar system off. Turns out my house wasn't suitable to have a solar system fitted and this would've been picked up on had this company actually had have waited and let the professional surveyor company come round and check my property first, (I was oblivious that was meant to have been done until a month after the solar system had been fitted and i got the call from the external company that has to check your homes suitability for a solar system first!)I eventually got a call from improveasy over a week after originally making them aware i was without heating and hot water due to their failures, i advised i had to buy a new boiler and turn the solar system off, they said the electrical manager would phone me back. A few hours later I got a call to say the electrical manager is away and will pick this up and get back to me first thing when he's back in 5 days. That is today and it's late evening and what a surprise I have had no phone call!!! So they have caused me so much stress and nearly £2000 debt to just put my home back into the condition it was before they quickly and bodge jobbed a solar system into my house that won't even work atall now!!!!!

1
Date of experience: Feb 04, 2024
Dominic M.
Very satisfied

Very straightforward to arrange and much appreciated, saving my Dad money as a pensioner. All works were carried out (new boiler, radiator to one room and top up loft insulation) respectfully, efficiently and to a high standard with minimal disruption over a couple of days. Thank you

5
Date of experience: Feb 02, 2024
CrasherLnz_YT
Poor workman ship

We had boiler fitted 11weeks ago. The lad that fitted it was lovely did a really good job however the fans that were fitted by another man have still no been fished of they have been out to them 4 times"i need to get some more part I'll be back tomorrow" then not turned up 😡 I've rung up 15 times sent emails and still nothing very poor workman ship. I am now on the verg of getting someone in to do the work then send them the bill

2
Date of experience: Feb 01, 2024
Adam Barnes
Highly recommended

Could not recommend this Company highly enough. They were prompt, efficient, friendly and professional. A job well done with very little inconvenience to us

5
Date of experience: Nov 30, 2023

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