Review Time
Over all a good service. 13 solar panel and a Hybrid airsource heatpump.Panels produce way more power than we use 5.33kw system. Hybrid works really well doing the heating when temperatures are above 10c and the gas boiler does below 10c and hot water.The design was not the best had to intervene and put forward my own solar orientation to get the best solar output and where and how to run the pipes for the Hybrid.Remember it os a money grab but get ot done works really well.Communication could be alot better.Overall happy, don't be afraid to get how you want it. It is you home after all!
The installers were helpful tidy. The office staff and those i dealt with in regards to appointments, survery, follow on questions when unsure of some queries with the system and info required regarding setting up the controls were helpful and patient.
Received letter from Improveasy which said could be entitled to home improvements. Did application via phone, had surveys in the house and told I was entitled to a free loft insulation, extractor fans and smart boiler. Then got given agreed date and all of the workmen turned up on same day and everything was installed. Super fast great work and all friendly people through out. Love my NEST smart boiler. Recommended :) P.S if anyone from Improveeasy read this the extraction fan outside requires resealing as there is a gap showing on the side of the fan on brickwork :) hopefully in the future I can get some new windows from Improveeasy as mine are so old and not efficient :
Fantastic Joe and son excellent they work so well together. Tidy they removed a back boiler in its place a combi. A lot of work was involved it was second nature. I had no clearing up to do that is how tidy they work. Hope I can get them as a service provider and ditch British Gas
***WARNING TO ALL ELDERLY RESIDENTS IN MANCHESTER AREA, BEING ASKED ABOUT BOILER/ENERGY HELP GOVERNMENT SCHEME.This company are appalling and preying on the elderly generation for their own gain.The 1 star is for the engineer who fitted the boiler and did a good job.They approached my 83 year old parent, who has no internet, no mobile etc, which they were made aware of at the assessment. They removed the working boiler in situ and replaced it will a new one. Great, you would think- NO!The new boilers have to be operated by Google Nest, and an app on a mobile, run by having internet. As my elderly father has NEITHER of these, and no intention of purchasing, he was left unable to use the new boiler.We contacted Improveasy and someone went out and set something up on it. He went out next day and on returning home, his house was like a furnace. There was no way the temperature could be lowered and he had no way to use the nest. Therefore, it had to be unplugged.Several times I've requested a manual to set by hand.NOTHING!I have also asked for a timer clock to be put on, so he can easily set times/days. NOTHING!Upon speaking to them again, and asking for a different boiler to be put in, that can be used by elderly parent,I was told my elderly parent would now have to pay for one to be fitted, as the only get money from the Government, for fitting Google nest ones. If they want a manual clock fitted, to enable them to use it, they have to pay for it, at a cost of £150. Absolutely appalling, disgusting,con artists!!You should be ashamed, preying on vulnerable people to line your pockets.I will be raising with local MP and Ombudsman.
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Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.
