Review Time
Subject: Urgent Complaint - Indrive Driver Misconduct (Car: Silver Suzuki Mehran, Number: RLG 1173)I am deeply troubled by the behavior of your driver, Sherdil, during my recent ride. His disrespect, inappropriate remarks, and reckless driving made me and my family feel extremely unsafe. Despite attempts to address his behavior, he remained dismissive and unapologetic. This experience has shattered my trust in Indrive, and I urge you to take immediate action.Sincerely,Muddassir Gulzar
I had a terrible experience with Indrive due to the misbehaviour of your driver, Sherdil. He was rude, unhelpful with luggage, drove recklessly, and was unapologetic when confronted. This experience was unacceptable, and I will not be using Indrive again.
Not safe for the women. The driver charged extra when then fare was lesser and the driver took from.a longer route in order to earn more. The driver was gazing at a bad way a fellow female co-passenger. He even argued with her but I protected her. Females kindly don't take their rides they are very unprofessional & cast a bad eye on them. Always take ola or uber who have a good support but never reply on a app like indrive
It's my 3rd time in a row whenever I booked a rickshaw from indrive, the drivers always come late drop you off at different places. They will ask for more money try to be over smart and then they will start arguing with you for no reason. This app is total useless and pathetic. They don't hire drivers with proper documentation or any proper process, just anyone can be their driver. Total distrustful and bad app to use. And the worst part is that they didn't even have a complaint option can you believe how unsafe this app is. Like you can't even complain and they never reply even in support option. Shame on you for creating this app. They don't know the word of customer service. Other apps are better and safe than this one.
My friend got a message from a rider who stated that she booked a ride and to confirm it , which I never booked at first place . He said that his amount got deducted and that she will have to pay him , and if not he will share her number is some sort of group.after which she got n number of calls from different number , riders number was - +918799705855 , this is terrifying as living in a different city and you getting such experience. Please avoid contacting such apps where they take your details and can black mail you at any point of time without any reason . Ofcourse complaint will be made such person and the person in charge as well . Extremely unprofessional and not trustworthy and hamper with your privacy any time .
My driver demanded more money than the quote on the app immediately I got in the car. He then drove so quickly the police stopped him at a roadblock. He then sped off nearly running down the two police officers. What followed was a dangerous 30 minute police chase until he pushed me out of the car whilst it was still moving. He took my money, my bags and I ended up having to receive medical treatment for broken ribs, a cut to my head and a twisted knee joint. Indrive customer service could not care and have refused to even acknowledge my complaint. Do not use, it could cost you your life
After hearing good reviews , I created a new account , I ordered inter city personal ride in India for first time , the cab came 1.5 hour late , driver had a family sitting in back said I should share , he said you are single you can share … I am like I never ordered a share ride , I am paying for full
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inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries.
We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.
inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.
Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.
For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.
Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.See more
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