indrive.com

1.6
1.6 Based on 201 reviews

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers...

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Average Rating

1.6

/
5

201 Reviews

5 Star
3%
4 Star
5%
3 Star
14%
2 Star
4%
1 Star
72%

Filtered Reviews

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Review Time

Nelson Emmanuel
Decent,but has its downsides

Not a bad service but there are some issues sometimes drivers cancel or don’t accept the ride if the price did’t good for them on the other hand the binding system is actually pretty useful and you can save money.I still use it,just not all the time

3
Date of experience: Mar 29, 2026
Baraka Bonaventure
Works fine ,just needs some patience

It's an okay app overall .I like the idea of setting your own price,but sometimes it takes too long to find a driver .A few rides went smoothly,others not so much .I still use it when I'm not in a rush

3
Date of experience: Mar 28, 2026
Rahma Kingwala
Thank you

Fantastic driver was waiting for me helped with my bags and the car was sharp 10/10 service

5
Date of experience: Mar 26, 2026
Aisha Mrage
Cheap and fast

Best taxi app ever cheap fast reliable drivers are always professional or super polite

5
Date of experience: Mar 25, 2026
Aisha Yamin
Fraud Application

I had a very disappointing experience today with inDrive that I feel compelled to share.I booked a ride to my workplace, and the app clearly showed a fare of SAR 15.13 (I accepted an offer around SAR 15.31). In fact, while searching for a driver, I received the same fare offer—SAR 15.13—from three different drivers. Confident that this was the agreed price, I selected one and completed the ride.However, to my shock, when I later checked my account, I was charged SAR 18.91 instead. This is completely unacceptable and feels highly deceptive. The fare shown and agreed upon should be the fare charged—anything else is misleading and unprofessional.What makes this even more frustrating is that I am a regular customer. I have been using inDrive for several months, and today marked approximately my 60th ride using the app. As a loyal user, I expected transparency and fairness, not this kind of unpleasant surprise.This experience has left me extremely upset and disappointed. If this is how fares are handled, then customers cannot trust what they see on the app. I strongly urge others to double-check their charges and be cautious.Very poor experience. Highly unprofessional service.

1
Date of experience: Mar 23, 2026
Ann Margaret kayani
Clean cars, clueless drivers

Nice app, the cars are clean and drivers are polite but some clearly don’t know the area well and drive like total noobs.

4
Date of experience: Mar 23, 2026
William Gunda
On time

Fair price and the driver arrived on time but he didn’t say a single word the entire trip.Like not even (hello) or (bye).Just awkward silence.

4
Date of experience: Mar 22, 2026
Upendo Albert
Late but polite - apology accepted

Driver showed up late but was polite about it apologized and everything so it's fine just wish they'd be on time

4
Date of experience: Mar 21, 2026
Aziz Ali
KEEPS LOG IN ME OUT FOR NO REASON-ANNOYING

sometimes app works fine but sometimes it logs you out for no reason and you have to sign in again

3
Date of experience: Mar 18, 2026
Harley Dobric
Mixed feelings with extra fees and less transparency

I've been using this car sharing for long time, but to be honest, this time it wa a bit disappointing. The car was there, it started without problems, and I got to where I needed to go. But when I returned it, they almost charged me extra for "mechanical damage" that didn't even exists - it was just a scratch from dirt. Also, the tariffs have become quite expensive lately, and there are fewer discounts for regular users. That's why I'm giving three stars. For me, transparency and fair treatment are important.

3
Date of experience: Mar 18, 2026

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Business Details

  • inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries.

    We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.

    inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.

    Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.

    For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.

    Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.See more

  • language https://indrive.com

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