parkwayvolkswagen.co.uk

5
5 Based on 21 reviews

Showroom for new and secondhand Volkswagen vehicles with on-site servicing and repair workshop....

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Average Rating

5

/
5

21 Reviews

5 Star
95%
4 Star
5%
3 Star
0%
2 Star
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1 Star
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Stephanie Pote
Superb customer service as ever. Made me feel very well looked after. Car serviced excellently, the

Superb customer service as ever. Made me feel very well looked after. Car serviced excellently, the team kept me notified and everyone I interacted with was friendly and personable.

5
Date of experience: Feb 05, 2026
louise marston
Car sale

Just brought a new car from here. Josh was amazing- so helpful and not at all too pushy when looking at options for buying. Nothing was too much trouble. Would recommend 100%!

5
Date of experience: Feb 04, 2026
Couldn’t recommend parkway Volkswagen…

Couldn’t recommend parkway Volkswagen enough in Northampton! I had Marcus who was helping me with my new car! Marcus Hunt was very helpful and ensured he gave me all the information I needed before making any decision. Marcus made sure he kept me up to date with anything I needed to know. I love my new car and Marcus gave me a call a few days later to ensure I’m getting on with it and reassured me I can get in contact with him if I ever needed him! Thank you so much!

5
Date of experience: Feb 02, 2026
Craig Marvin
Parkway VW Leicester

We arrived at Parkway with a VW E-up after buying it from elsewhere. We couldn't figure out how to get my mum designated Primary User so we couldnt use e-remote and it would only charge at nearly 4kwh instead of 7.2kw.Hayden (sp) is absolutely brilliant, my mum was set-up as primary user while he patiently waited for us to do our bit - which in all took about 20 minutes. Then we got home and found that in the app, it was set to charge at 16A so i changed it to 32A and we now get full charge speed.We will use this trustworthy garage again - They charged us nothing when we thought it would need full diagnostics and possibly parts.Thanks a million Hayden

5
Date of experience: Jan 30, 2026
Amelia Long
Buying a used approved car

I recently part exchanged my car and bought a used approved car through Ryan at VW. He was very friendly and helpful throughout the whole experience. There was a very quick turn around between the initial enquiry to picking my car up. Ryan was knowledgeable and nothing was too much hassle. Would highly recommend!

5
Date of experience: Jan 29, 2026
Justin
Fabulous Customer Service

I recently purchased a brand new car from Parkway Derby. I was looked after by Ryan who was extremely professional, polite, friendly and did everything he could to ensure the part exchange and purchase went very smoothly. He listened to exactly what I wanted and made it happen, with no hard sell or pressure. He was extremely organised and his communication was excellent and helpful at all times. He made buying a new car exciting from the minute I ordered to collection - just as it should be. Thank you for making it such a fabulous experience.

5
Date of experience: Jan 29, 2026
Steve Hardiman
Dealing with Thomas McKenna

Dealing with Thomas McKenna was a pleasure. Thomas was very professional and friendly. All of his communications were sent in good time and laid out clearly. The whole sale went smoothly and in a time that suited both parties. . A pleasure dealing with the Parkway Motor Group. First class ! 👍😎

5
Date of experience: Jan 28, 2026
Stephen Beck
Excellent customer care service

Excellent customer care service I was kept informed about my vehicle throughout the day.

5
Date of experience: Jan 27, 2026
cinch customer
Amazing customer service

Selling my car to Parkway Volkswagen was straightforward from start to finish. Tom was helpful and transparent throughout. I received market value with no doorstep haggling. Collection was smooth and professional. I’ll be back when I’m ready for my next Volkswagen.

5
Date of experience: Jan 26, 2026
Mr Emran Ahmed
Dream Team at Parkway VW

Thomas got in touch after looking at my auto trader advert, we negotiated and came to a decent price to sell my car which was better than other dealer offers. Soon after a visit was arranged and a very polite chap called Martin and had a look at the car. Within an hour and half the deal was done, and money was in my account, and both sides were happy. It went very smoothly.

5
Date of experience: Jan 26, 2026

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