inogen.com

4
4 Based on 1.9K reviews

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators...

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Average Rating

4

/
5

1.9K Reviews

5 Star
55%
4 Star
20%
3 Star
9%
2 Star
5%
1 Star
12%

All Reviews

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Review Time

ST34
Long-time customer impressed with quick support

As a customer since 2014, I encountered an issue with my new device. The company addressed my concern within 12 hours, doing their best to resolve it. I was truly impressed by their empathy and swift service.

5
Date of experience: Jan 15, 2026
Joanne Garrett
Easy to set up and use

5
Date of experience: Oct 28, 2025
Andrew H Allen
It has helped me to be able to get on…

It has helped me to be able to get on with my life. I have batteries to last up to 9hrs. So I can do the things I was able to do before oxygen.

5
Date of experience: Oct 27, 2025
Janice M
It is really comforting to have oxygen…

It is really comforting to have oxygen when I need it at home. Everyone is very nice and accommodating and pleasant.

5
Date of experience: Oct 24, 2025
JO A MARTIN
The home unit is great

The home unit is great. The battery on the portable unit isn’t sufficient to get through a drs appt. It would be nice if they sent 2 batteries with the unit. When I inquired about a 2nd battery I was told the cost would be $400!!!!

3
Date of experience: Oct 20, 2025
Debra Jeffers
Am able to have my oxygen with me at…

Am able to have my oxygen with me at all times because portable is small enough for me to carry such a blessing

5
Date of experience: Oct 16, 2025
cary fleming
I have to remove battery every time I…

I have to remove battery every time I want to turn it on . It is very disappointing.

3
Date of experience: Oct 12, 2025
Trilby Butler
In the process of moving

In the process of moving, equipment delivered & have heard nothing since. Not how’s it going, how can we answer questions, support u better, any probs etc.Have not used the device at all. I find it heavy and not practical to tote around. I am sure it would help if i had tips of how to better and more practically use it.

1
Date of experience: Oct 11, 2025
Scott Lockman
The Inogen has made leaving the house…

The Inogen has made leaving the house so easy and convenient. It is fantastic and it has been so easy to keep the machine charged in the car. WE did buy the extended battery and it is fantastic, I would recommend that you do that.

5
Date of experience: Oct 10, 2025
Dave peddicord
My home oxygen generator has totally…

My home oxygen generator has totally quit. Keeps tripping internal circuit breaker. This is the second one in a year. They won't ship overnight. Said they would ship in morning and would be here same day (today). UPS says will be here by 9pm tomorrow now. Portable unit has been running now for 48 hrs and is showing overheat errors. Cannot recommend this. Go local.

2
Date of experience: Oct 08, 2025

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Business Details

  • Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.See more

  • language https://www.inogen.com/

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