inpost.co.uk

4.7
4.7 Based on 415 reviews

...

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Average Rating

4.7

/
5

415 Reviews

5 Star
73%
4 Star
6%
3 Star
4%
2 Star
3%
1 Star
14%

Filtered Reviews

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Review Time

customer
It was very straight forward .

It was very straight forward . No printer need ,just scan my QR code and send it

5
Date of experience: Nov 28, 2025
Christopher tolson of castlefo
Always hassle free and easy at point of…

Always hassle free and easy at point of use

5
Date of experience: Nov 28, 2025
Richie
Very pleased with the service

Very pleased with the service

5
Date of experience: Nov 28, 2025
Tracey Davis
So easy and convenient to use

So easy and convenient to use. Collected my parcel really quickly. Notifications all the way through the process were great.

5
Date of experience: Nov 28, 2025
Sue Long
So easy and great tracking

So easy and great tracking

5
Date of experience: Nov 28, 2025
Mr Marc Charlesworth
Great service

I accidentally the wrong parcel in a locker and had to call the customer care team for help the call was answered promptly and the agent was very helpful the mistake was resolved in less than ten minutes without any fuss at all

5
Date of experience: Nov 28, 2025
Rhiann
The service has recently really gone…

The service has recently really gone down hill, with packages lost and poor tracking information. I called InPost customer service, and the man told me there had been an investigation into my missing parcel, but it’s been closed and they will not give me any more information as part of their terms and conditions. He then put the phone down on me after I pushed as to why I couldn’t know what the outcome was.

1
Date of experience: Nov 28, 2025
Mr Adrian Manifold
very convenient

5
Date of experience: Nov 28, 2025
Jayne Kay
Too few lockers available in the area…

Too few lockers available in the area around Plymouth

2
Date of experience: Nov 28, 2025
Ian Wood
Easy to use

Easy to use , good location

5
Date of experience: Nov 28, 2025

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