Review Time
Exercise caution with this fragrance retailer's website. I typically avoid filing complaints, but this situation has truly tested my patience. On December 7, I ordered seven fragrances for holiday gifts. Instead of simplifying my preparations, this order has caused unnecessary stress. I chose this site for its professional appearance, but after finalizing my order, I received no tracking information, and customer service is nonexistent—just automated responses. This is incredibly frustrating, and I now find myself uncertain if my order will ever arrive. If anyone has insights about this site, I would greatly appreciate your feedback.
Be cautious with this perfume retailer's website. I rarely voice complaints, but this experience has pushed me to my breaking point. On December 7, I ordered seven perfumes as Christmas gifts. Instead of easing my holiday preparations, this purchase added unnecessary stress. I chose this site because it seemed professional and credible. However, after completing my order, I received no tracking information, and customer service is nonexistent—only automated responses. This is extremely disappointing, and I am now unsure if I will receive my order at all. If anyone has experience with this site, your feedback would be appreciated.
I had a bad experience. The team is unreliable, communication is poor, and delivery was extremely late. They promised a two-day delivery, but it took over a month, and I still don’t have the perfumes. I reached out to them multiple times, and no concrete information was given. I was never provided with a specific delivery date, and they never acknowledged their delay. Overall, a horrible experience. I wouldn’t recommend it to anyone.
I strongly advise against using this shop. They failed to deliver my items, communication was abysmal, and I received repeated false assurances about my order's status. When I asked for a refund, they claimed it would be processed but it never was. I wonder how they remain operational.
I'm sharing this to prevent others from being scammed as I was. The perfume sent to me is obviously FAKE; the scent is wrong, fades quickly, and the packaging looks cheap and nothing like the authentic product. This operation is a complete SCAM. They take your money, ship counterfeit items, and ignore every message. You will NOT receive a refund, no matter how often you ask. They simply do not care.
I spent over a significant amount on a perfume from this shop, and it turned into one of my worst online shopping experiences. The product NEVER arrived. When I reached out, all I received was a vague 'wait' with no explanation, tracking, or accountability. They took my money immediately but failed to provide basic customer service afterward. No updates, no responses, no refunds—nothing. This place is unreliable and unprofessional. I strongly recommend avoiding this shop unless you want to risk your money.
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Welcome to My Perfume Shop, the UAE's newest luxury perfume store. We're the same team behind My Perfume Shop Australia, which has become the highest rated perfume shop in the Oceania region. Our mission is to offer luxury fragrances from leading brands at the most affordable prices, while guaranteeing authenticity & batch quality.
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