intelligentinsurance.co.uk

4.3
4.3 Based on 21 reviews

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Average Rating

4.3

/
5

21 Reviews

5 Star
61%
4 Star
22%
3 Star
13%
2 Star
0%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Sam Ayres
Called me back straight away. Knowledgeable and friendly lady Solange answered all my questions (im

Called me back straight away. Knowledgeable and friendly lady Solange answered all my questions (im renovating my house and needed to know what kind of insurance I needed), filled in all the forms for me and got me a great price. All really fast. When I did call them back a very nice lady answered the phone and put me through really quickly.

5
Date of experience: Feb 28, 2026
Poly Math
Good insurance company which provides cost-effective insurance quotations, but with a significantly

Good insurance company which provides cost-effective insurance quotations, but with a significantly unhelpful website, which does not allow minor changes in circumstances (or a change to one's own email address), nor provide an email address by which to email the company. Updates must be performed via web-chat, which is quite clunky, and which took nearly 40 minutes to make two trivial changes. This did not seem to be a productive use of either my time or that of the adviser.

4
Date of experience: Feb 17, 2026
Lynette cox
I called to renew my insurance, I spoke to a young lady and she was not nice in her mannerisms. (Tha

I called to renew my insurance, I spoke to a young lady and she was not nice in her mannerisms. (That was on Thursday)I was so upset I did not know what to do when she sent me the link. I could not let her rudeness go amiss, so I called back a few minutes later and I got a lovely gentleman who sorted out the building insurance for me. The rude lady,gets a 1star and the gentleman who helped me gets a 5star.

3
Date of experience: Feb 07, 2026
Sarah Clayton
What a great experience

What a great experience! We needed home insurance - how boring is that? But we also have building work planned etc so it was a bit complicated. One of the agents called - super helpful, really efficient, pleasure to talk to. It was ultimately very boring because it's home insurance but at least the person I spoke to was nice!

5
Date of experience: Feb 05, 2026
Lynette cox
Rude lady . Was not helpful

I called to renew my insurance, I spoke to a young lady and she was not nice in her mannerisms. (That was on Thursday)I was so upset I did not know what to do when she sent me the link. I could not let her rudeness go amiss, so I called back a few minutes later and I got a lovely gentleman who sorted out the building insurance for me. The rude lady,gets a 1star and the gentleman who helped me gets a 5star.

3
Date of experience: Feb 05, 2026
Maureen Williams
Easy to set up, helpful telephone assistance.

Used this company twice for home insurance as they offer insurance for flat roof properties. Obtained the insurance needed on both occasions at a good price. Very helpful telephone assistance when completing the form online for a quote. Very easy to set up.Of course, the proof of a good company is when you need to make a claim.

5
Date of experience: Feb 05, 2026
Martin Edwards
Satisfied customer experience …

Listened and amended my home insurance to my satisfaction

5
Date of experience: Feb 03, 2026
Customer
I used the telephone as I hate the…

I used the telephone as I hate the internet for thing’s like this

4
Date of experience: Feb 03, 2026
Paula Guest
Excellent service value for money

Excellent service value for money

5
Date of experience: Feb 02, 2026
Alastair Holland
really helpful advisor and good price…

really helpful advisor and good price too. Thank you!

5
Date of experience: Feb 02, 2026

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