Review Time
Needing two new pairs of glasses, one single lens and one varifocal, I went to Iolla, Cambridge. The service was excellent - very friendly and knowledgable staff, great range of frames to choose from with a superb selection of colours. From selecting frames, to being measured from them, to the glasses being ready just over a week later, and finally having the fit slightly adjusted when I collected them in store, the whole experience was the best I've ever had in 30 years of wearing specs! I'd happily go back and highly recommend Iolla.
A company's true character shines when challenges arise, and in this case, my experience was outstanding. When an issue occurred, the support team, especially a representative, went the extra mile to resolve it. Now, I'm very satisfied with my glasses, the service, and the feeling of being well cared for.
I had a problem with my prescription glasses, which was completely my fault, but it was handled effortlessly and without hassle. The team at the store and the customer service representatives were outstanding and very helpful. Thank you!
I had a wonderful visit to a local eyewear shop in the city center. The team was welcoming, knowledgeable, and truly helped me find the perfect pair of glasses. The shop is bright, stylish, and easy to navigate. Exceptional service and great value — highly recommended!
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IOLLA is a Scottish brand with a mission to change the way people buy eyewear.
We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
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