iolla.com

5
5 Based on 161 reviews

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and part...

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Average Rating

5

/
5

161 Reviews

5 Star
96%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Geraldine Keogh
Needing two new pairs of glasses, one single lens and one varifocal, I went to Iolla, Cambridge. The

Needing two new pairs of glasses, one single lens and one varifocal, I went to Iolla, Cambridge. The service was excellent - very friendly and knowledgable staff, great range of frames to choose from with a superb selection of colours. From selecting frames, to being measured from them, to the glasses being ready just over a week later, and finally having the fit slightly adjusted when I collected them in store, the whole experience was the best I've ever had in 30 years of wearing specs! I'd happily go back and highly recommend Iolla.

5
Date of experience: Feb 13, 2026
Wilmon R.
A company's true character shines when challenges arise

A company's true character shines when challenges arise, and in this case, my experience was outstanding. When an issue occurred, the support team, especially a representative, went the extra mile to resolve it. Now, I'm very satisfied with my glasses, the service, and the feeling of being well cared for.

5
Date of experience: Jan 12, 2026
Baron Smith
Great support for my glasses issue

I had a problem with my prescription glasses, which was completely my fault, but it was handled effortlessly and without hassle. The team at the store and the customer service representatives were outstanding and very helpful. Thank you!

5
Date of experience: Dec 24, 2025
Eileen Coleman
Wonderful visit to a local eyewear shop

I had a wonderful visit to a local eyewear shop in the city center. The team was welcoming, knowledgeable, and truly helped me find the perfect pair of glasses. The shop is bright, stylish, and easy to navigate. Exceptional service and great value — highly recommended!

5
Date of experience: Dec 05, 2025
Rupert Harris
Excellent frame selection

Great selection of frames, affordable compared to other local opticians, fast delivery, knowledgeable and friendly staff at the shop.

5
Date of experience: Nov 28, 2025
Cathleen Anderson
Fantastic glasses and staff

This is my second pair of glasses from a seller and I love them! The staff are always so helpful and wonderful. Can't wait for my next pair!

5
Date of experience: Nov 26, 2025
DarkBladePower90
Great experience with the company

Fabulous glasses, now on my third pair.

5
Date of experience: Nov 24, 2025
Elias H.
Amazing experience overall

Amazing experience overall. Excellent frame selection, clear pricing, well-trained staff, delivery within 3 days - could not ask for more.

5
Date of experience: Nov 23, 2025
Charli S.
Excellent customer support

Wonderful experience from trying them on to picking them up. Amazing options and customer support.

5
Date of experience: Nov 21, 2025
boolapin
Outstanding customer support

The customer support was outstanding! The selection and quality of the frames were fantastic, and I received my glasses in the mail within 5 days. I'm excited to order my next pair!

5
Date of experience: Nov 21, 2025

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Business Details

  • IOLLA is a Scottish brand with a mission to change the way people buy eyewear.

    We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
    See more

  • email help@iolla.com
  • call 01413349044
  • language https://IOLLA.com

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