istanbulmedassist.com

4.7
4.7 Based on 21 reviews

At Istanbul Med Assist, we are committed to ensuring that distance and language are not obstacles to receiving first-class care and to helping you find the appropriate department and specialists for your needs....

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Average Rating

4.7

/
5

21 Reviews

5 Star
86%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
5%

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Lucas Pires
I had my hair transplant in Turkey with Istanbul Med Assist, and my experience was very positive fro

I had my hair transplant in Turkey with Istanbul Med Assist, and my experience was very positive from start to finish.

Before arriving, Cemre helped me with all the organization and provided clear and detailed information, which made me feel confident and well prepared for the trip. Once in Turkey, Cenk took care of me throughout the entire process. He accompanied me at the clinic, helped with translation, explained every step, and was always attentive and supportive. I truly felt taken care of.

The package included all transfers (airport, hotel, clinic), hotel accommodation, and the operation, and everything was very well organized and smooth. There were no issues, delays, or surprises.

I’m very grateful to both Cemre and Cenk for their professionalism, kindness, and attention. I highly recommend Istanbul Med Assist to anyone considering a hair transplant in Turkey.

4
Date of experience: Feb 22, 2026
Reval Natiq
My opinion

I cam to Turkey to istanbul med assist center for health assessment and surgical procedure and they provide me everything that I need ,especially cenk help me so much for language help and other & was with us from first day till we complete..it’s better health center

5
Date of experience: Jan 21, 2026
Pilar Diaz
My whole experience with Med Assist was…

My whole experience with Med Assist was such a pleasure. Ayca was assigned to guide me through the whole process and didn’t leave my side. She went above and beyond what I expected. I truly recommend this company for your Total Body VIP scan.

5
Date of experience: Jan 16, 2026
Alpha Oumar Bah
Medical Expreience Istanbul with IMA

I was afraid at first but ended up being agreeably surprised by the support and service provided. The transport from the airport to my hotel and from the hotel to the hospital for all my appointments . They’ve also organized my transport to the airport on my way back. The care, the attention and translation support at the hospital from their team member “Alay” was just impeccable and we ended up being friends and still talking from time to time with him.I had a knee surgery but it’s definitely my best medical experience so far.So grateful and definitely recommend it to everyone going to Istanbul for medical reason.

5
Date of experience: Jan 12, 2026
Lucas Pires
Great experience

I had my hair transplant in Turkey with Istanbul Med Assist, and my experience was very positive from start to finish.Before arriving, Cemre helped me with all the organization and provided clear and detailed information, which made me feel confident and well prepared for the trip. Once in Turkey, Cenk took care of me throughout the entire process. He accompanied me at the clinic, helped with translation, explained every step, and was always attentive and supportive. I truly felt taken care of.The package included all transfers (airport, hotel, clinic), hotel accommodation, and the operation, and everything was very well organized and smooth. There were no issues, delays, or surprises.I’m very grateful to both Cemre and Cenk for their professionalism, kindness, and attention. I highly recommend Istanbul Med Assist to anyone considering a hair transplant in Turkey.

4
Date of experience: Jan 10, 2026
Ahsan Miraj
Avoid this company

I booked the Premium Plus Full Body Check-Up with Istanbul Med Assist in December 2025. The booking process was smooth, and my coordinator, Ayca, was professional, organised, and ensured that all tests at the hospital were completed efficiently. The hospital facilities and staff were excellent, and results were delivered and translated quickly.However, despite the positive medical experience, I am giving a 1‑star review due to what I believe are highly concerning business practices around additional test charges and medication costs.I was asked to take extra tests not included in the package. Although I agreed to the prices provided at the time, I later discovered that these tests were charged at rates far above market norms. For example, I paid €450 for a 24‑hour blood pressure monitor that typically costs €100–€150 in the UK, and €240 for a brief 2–3 minute eye test. Both charges were several times higher than normal private rates.I was also taken to a pharmacy known to the company, where I later realised I was significantly overcharged for medications—by hundreds of euros compared to standard prices in Istanbul and online. When I raised these issues with the company, I did not receive satisfactory explanations.Advice for future patients:• Always check the cost of any additional tests before agreeing to them.• Avoid purchasing medications through pharmacies recommended by the company.While the medical service itself was good, I would not recommend Istanbul Med Assist due to these pricing practices.

1
Date of experience: Dec 26, 2025
Tina
Excellent experience!

My experience far surpassed my expectations. I knew the services and doctors would be top notch, but the attention to detail and thorough examinations and follow through is unprecedented. My husband and I were assigned a coordinator, Aysegul, who was with us from start to finish. She prepared us for all procedures, explained everything in detail and delivered information as it came to avoid any confusion or issues with language barriers. She delivered all prescriptions and gave instructions for each one, including written instructions. She was kind and patient and even helped us to find local eateries and social events. We also had help from another associate, Ayca, though our time together was brief she was also extremely helpful.Needless to say, we will be making the trip back to the office every two years to replace our checkups and medical in the states. We cannot say thank you enough or pass on our recommendations more.

5
Date of experience: Dec 08, 2025
Antonina Makeeva
Friendly and efficient

I recently completed a health assessment and was very pleased with the overall experience. The team was friendly and welcoming from the moment I arrived, which immediately put me at ease. The entire process was efficient and well-organised, with each step clearly explained.What impressed me most was the MRI component of the assessment. The imaging was conducted professionally, and the final report was exceptionally detailed and insightful. It gave me a clear understanding of my current health status and areas to focus on, far beyond what I’ve received elsewhere.

5
Date of experience: Nov 24, 2025
Dominique OUEDRAOGO
Médical Assist is wonderful

Médical Assist is wonderful. I was in this hospital for a medical check up. All things they have done are great, and perfect. There,a honnest young man is also wonderful. He is disposal to assist you from the begining to the end of all examinations. This man has a great heart for humanity

5
Date of experience: Sep 26, 2025
CIRO SAVIANO
My experience with IMA was great…

My experience with IMA was great because Ayca was amazing and all organization was very good / I never felt alone and all doctors were very nice

5
Date of experience: Aug 22, 2025

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