Review Time
I ordered a product online that was listed as available and traveled from a distant location to pick it up, only to find no stock. There was no apology, and instead, I was blamed for the situation. The representative demonstrated a poor understanding of customer service. I would recommend avoiding this experience at all costs!
I ordered a product online with their site showing it was available... traveled a long distance to pick it up, only to find no stock, no apology, and I was blamed. The staff member had a shocking understanding of customer service. Avoid at all costs!
I placed an order for a product on September 21 and am still waiting to receive it (November 9, 2025), while a friend who ordered from another store received theirs three weeks ago. They initially said it would take 2 to 4 weeks to arrive. One star is well deserved.
I visited a local store and had one of the best experiences there. As a long-time resident, I found the service exceptional. I took in my device for trade-in and was pleasantly surprised by the helpful staff and the value they provided. This establishment exceeded my expectations and deserves high praise.
I ordered a product and paid in advance (big mistake!). I was told it would take 6-8 weeks. After 6 weeks, I was notified it had arrived, but when I went to collect, there was an issue with their systems, and I had to wait. After a long wait, I finally got my purchase. This turned a happy moment into a frustrating experience.
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