pbtech.com

2.6
2.6 Based on 21 reviews

PB Tech is one of Australasia’s largest computing and I.T. retailers and offers the best prices on a wide range of technology products...

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Average Rating

2.6

/
5

21 Reviews

5 Star
40%
4 Star
0%
3 Star
0%
2 Star
16%
1 Star
44%

All Reviews

Filter Reviews

Review Time

Shannon Hanson
Bought an off-grid router, that was marketed as such, that did not come with a 12v cord. Sent an em

Bought an off-grid router, that was marketed as such, that did not come with a 12v cord. Sent an email and rang to acquire to one. No reply just ghosting, they don't care once they have your money.

2
Date of experience: Feb 26, 2026
Chris Bruniges
Sold me a PSU without the right mains cable. Product was shipped from overseas, despite claiming it

Sold me a PSU without the right mains cable.

Product was shipped from overseas, despite claiming it was "in stock in store", which didn't help either.

Didn't reply to my emails, didn't anwer the phone. Price was slightly cheaper than competition, but not worth the hassle.

2
Date of experience: Feb 09, 2026
Yasmin Iese
PB Tech offered the best price for the Chromebook I was searching for. I purchased the ASUS Chromebo

PB Tech offered the best price for the Chromebook I was searching for. I purchased the ASUS Chromebook with a touchscreen. Throughout the process, I received timely updates about my delivery, which was impressive given that it was coming from New Zealand. The Chromebook arrived well-packaged and in mint condition. I was very happy with this purchase. I would definitely buy from PB Tech again and recommend them, not only for their competitive prices but also for their excellent product selection and speedy delivery.

5
Date of experience: Feb 08, 2026
Shayake Komol
Price was lowest among the other sellers. Postage was fast. I received it within three business days

Price was lowest among the other sellers. Postage was fast. I received it within three business days. I was surprised as i ordered from Australia and PB Tech is based on New Zealand so i was prepared for longer delivery time. This waa the second CPU purchase from PB Tech. Communication was good as well. Packaging was secured. I will purchase from PB Tech again without hesitation if I have to. Thanks PB Tech.

5
Date of experience: Jan 29, 2026
Gail P.
Happy with the order process.

I didn't have an urgent need for my order, so the shipping from New Zealand was fine. The delivery was quite fast given the distance! They offered a better price, and the ordering process was simple. I received regular updates on the shipment tracking - it was a pleasure. I would gladly place another order.

5
Date of experience: Jan 13, 2026
Richard
Quick delivery at a great price.

Delivery to Australia was prompt, the product was of excellent quality, and the pricing was very reasonable. Plus, shipping was free. What more could one want?

5
Date of experience: Jan 12, 2026
Susanne Morgan
Smooth ordering experience!

I wasn't in a hurry for my order, so the origin from New Zealand didn't concern me. It arrived relatively quickly considering the distance! They had a better price point and a hassle-free ordering process. I received regular updates on the shipment tracking - it was very easy. I would definitely order again.

5
Date of experience: Jan 05, 2026
Francie Kelly
Misleading shipping information.

Although it claims to be an Australian website, products are shipped from New Zealand. After purchasing, I waited 5 days for tracking to indicate another 7 days for delivery. Disappointing service and misinformation from the website.

1
Date of experience: Dec 01, 2025
Judith J.
Terrible customer service.

The customer service was appalling, bluntly refusing to accept a return after 7 days, even in cases of family emergencies. This experience has left me very dissatisfied; it will be my first and last purchase.

1
Date of experience: Oct 22, 2025
Alberta
Received used and damaged RAM.

I ordered a new 64GB desktop RAM, labeled for September 2025, but it appears used. Not only that, it was damaged, causing my PC to crash immediately upon use. Their customer service was unhelpful and slow to respond.

1
Date of experience: Oct 21, 2025

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Business Details

  • PB Tech is one of Australasia’s largest computing and I.T. retailers and offers the best prices on a wide range of technology products

  • language https://pbtech.com

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