Review Time
Ordered an exercise sheet early March, still waiting early April. No response to emails, phone calls or online chat. Fortunately paid by credit card, so the bank are sorting it out. Please Please do not ever use this company they take your money and don’t deliver the goods.
Placed order April 2024, it’s now July, no goods received, have contacted several times. They have promised to re send item with shipment details, not received still! Contacted them for refund last week… still waiting! DO NOT order from this company!
Awful awful company avoid!!!!!Ordered in May 2024 heard nothing for 2 weeks so emailed as they never answer the phone, was fobbed off numerous times with answerphone messages. Now end of July 2024 and still nothing. Reported to trading standards as clearly she should be shut down and scamming people...
AWFUL EXPERIENCE I ordered a bridle on the 4th January and it had a delivery time of 3 weeks. When that time had been done, I started to chase the order. What followed was many many phone calls, Facebook messages, emails, many of which went unanswered to begin with. When I was responded to, I was met with a ridiculous excuse about them changing courier and something going wrong. After that excuse, I was told they were sending out a second one as the first order had been lost. I was given so many promises that I would receive my order and even the promises of calls backs from then, we not followed through on. I have never known so many promises of delivery or call backs, without the item being delivered. I was so patient and understanding the whole way through, but when I had had enough and wanted the full refund, I was once again ignored. I ended up having to request a refund through clear pay, as that’s how I paid, which I finally got today, almost exactly 3 MONTHS after I placed the order.If I had seen these reviews before ordering, I would never have ordered through this company.
Rude unprofessional never relied to any voicemails emails lady called Kaye biggest attitude problem ever . They don’t have their own stock they just post pictures and prices then try source them absolute fraud ! Kay lady wouldn’t give me her name until 8 times of asking told me not her business after being an absolute cow and upsetting me . This site business should be shut down I never knew about all these bad reviews until just now scammers beware I ordered 14/02/2024 and got no reply for 2 weeks on no caller I’d
Absolute waste of time Ordered a pair of wellies, said they’d be 7 working days delivery (I have voicemail proof) Had NO update at all just a order confirmation After countless calls, messages and voicemails I said to the company I was opening a refund with clearpay (who I used to pay) they rang me straight away to say that it would be 12-20 working days and that the boots were in customs (says the company is in London and the wellies were in stock) Woman on the phone was very argumentative and kept talking over me. DO NOT BUY FROM THEMI’ve heard nothing but bad things about them and I’m hoping to warn people
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