ivapegreat.com

3.6
3.6 Based on 303 reviews

IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

303 Reviews

5 Star
58%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
29%

Filtered Reviews

Filter Reviews

Review Time

Claire C.
Unfortunately,I have purchases 4 of…

Unfortunately,I have purchases 4 of these vapes from my local store but there seems to be a defect , I thought the first one was just a one off bad apple but it runs out the other three were just the same …which is a shame as I like these vapes but cannot recommend anyone too purchase them until defect is rectified

1
Date of experience: Mar 14, 2025
Allan Anderson
"Outstanding Customer Service

I had an amazing experience with Melanie! I purchased 3 broken devices from my local shop and was really frustrated, but Melanie went above and beyond to resolve the issue. She not only offered me free replacements but also made sure that I received them as a priority. Her customer service was exceptional, and she truly cared about making things right. I’m so grateful for her help and highly recommend this shop for anyone in need of reliable service. Thank you, Melanie!

5
Date of experience: Mar 11, 2025
Kelvin H.
"Outstanding Customer Service

I had an amazing experience with Melanie! I purchased 3 broken devices from my local shop and was really frustrated, but Melanie went above and beyond to resolve the issue. She not only offered me free replacements but also made sure that I received them as a priority. Her customer service was exceptional, and she truly cared about making things right. I’m so grateful for her help and highly recommend this shop for anyone in need of reliable service. Thank you, Melanie!

5
Date of experience: Mar 11, 2025
Leon Long
My Excellent Online Shopping Experience! experience shopping online with IVG…

My experience shopping online with IVG was fantastic! The website is easy to navigate, and the ordering process was smooth and hassle-free. My order was processed quickly, and shipping was fast and reliable. The packaging was secure, and everything arrived in perfect condition. Customer service was also very responsive and helpful when I had a question. Overall, a top-notch experience—I’ll definitely be ordering again!

5
Date of experience: Mar 05, 2025
Clark Smith
My Excellent Online Shopping Experience! experience shopping online with IVG…

My experience shopping online with IVG was fantastic! The website is easy to navigate, and the ordering process was smooth and hassle-free. My order was processed quickly, and shipping was fast and reliable. The packaging was secure, and everything arrived in perfect condition. Customer service was also very responsive and helpful when I had a question. Overall, a top-notch experience—I’ll definitely be ordering again!

5
Date of experience: Mar 05, 2025
Dutton Kelly
Brilliant customer service

I tried an IVG product for the first time but it turned out that the product had a fault. I got in contact with IVG to tell them and they had no problem in sending me a replacement after I'd sent a picture, batch number and expiry date. Very friendly and helpful with great customer service.

4
Date of experience: Feb 20, 2025
Sophie Cooper
Brilliant customer service

I tried an IVG product for the first time but it turned out that the product had a fault. I got in contact with IVG to tell them and they had no problem in sending me a replacement after I'd sent a picture, batch number and expiry date. Very friendly and helpful with great customer service.

4
Date of experience: Feb 20, 2025
Tyrone R.
Melanie at IVG - The best of the best!

Melanie at IVG has given me the most fantastic customer service. If only all companies were this good with after sales. She is always happy to help and super polite and courteous. Great company, great products and great staff. I wouldn’t go anywhere else!

5
Date of experience: Feb 17, 2025
Melanie at IVG - The best of the best!

Melanie at IVG has given me the most fantastic customer service. If only all companies were this good with after sales. She is always happy to help and super polite and courteous. Great company, great products and great staff. I wouldn’t go anywhere else!

5
Date of experience: Feb 17, 2025
A good product at a great price

A good product at a great price, delivered earlier than predicted.I will happily use IVG again.

5
Date of experience: Feb 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.

  • email customercare@ivapegreat.com
  • language https://ivapegreat.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More