ivapegreat.com

3.6
3.6 Based on 303 reviews

IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website....

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Average Rating

3.6

/
5

303 Reviews

5 Star
58%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
29%

Filtered Reviews

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Review Time

Michael Walker-Pickett
Leaking vape. Short circuit.vape got really hot thought it was going to explode.ignoring emails sent

Leaking vape. Short circuit.vape got really hot thought it was going to explode.ignoring emails sent after sending faulty vape. Not returning my property.
Now going to report to trading standards and safety council via yellow ticket.

1
Date of experience: Apr 09, 2026
Daniel
Great customer service

Great customer service whenNeeded and very helpful. I had a vape that leaked and they helped me out and it was so easy to talk and communicate. Thanks

5
Date of experience: Apr 08, 2026
Chris
Sorted the issue straight away with no…

Sorted the issue straight away with no problems

5
Date of experience: Apr 06, 2026
Catherine
Slight delay with DPD delivery

Slight delay with DPD delivery

4
Date of experience: Apr 06, 2026
Customer
Constantly out of stock

Constantly out of stock. For retailers, this is the worst brand for stocking because you can go months without IVG having products available at wholesalers. I would reccommend anyone who wants to try a new pod system or nic-salt to not get too attached to any IVG flavour.

1
Date of experience: Apr 05, 2026
Tracy Wilson
Wronge flavour was sent

Wronge flavour was sent. But the vape itself is good. I ordered menthol and they sent me a cherry one which I dont like. Not sure of the order date but it was a couple weeks ago

3
Date of experience: Apr 02, 2026
Tessa
The xl35 starter kit has just stopped…

The xl35 starter kit has just stopped working after 1 and a half use, I was expecting it to last a lot longer with it being a reusable device. The one it came with was fine. I changed it as it ran out and it lasted for one of the halves going down. Even tried using a completely new pod and not working.Quite disappointed

2
Date of experience: Apr 02, 2026
Peter Corby
Any excellent project

5
Date of experience: Apr 02, 2026
I’m very disappointed with this…

I’m very disappointed with this experience. I ordered several 2400 vapes for store collection and received confirmation that the parcel had been accepted by DPD. However, shortly after, I was notified that the parcel was being returned to the sender.After contacting DPD directly, I was informed that this was due to the parcel weight being incorrectly declared by the sender, meaning the courier could not accept the delivery.This situation has caused unnecessary delays and significant inconvenience on my end. I would appreciate a clear explanation, along with a prompt resolution to ensure my order is correctly processed and delivered as soon as possible.Unfortunately, the issue remained unresolved for over a week, during which I had to repeatedly follow up just to receive updates. Due to the lack of progress, I eventually had to request a refund.Based on this experience, I would advise others to consider purchasing these products through alternative sellers that offer more reliable and responsive customer service.

1
Date of experience: Apr 02, 2026
Tim Asher
Great Great service and excellent vape

Great Great service and excellent vape

5
Date of experience: Apr 01, 2026

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Business Details

  • IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.

  • email customercare@ivapegreat.com
  • language https://ivapegreat.com

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