ivapegreat.com

3.6
3.6 Based on 303 reviews

IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website....

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Average Rating

3.6

/
5

303 Reviews

5 Star
58%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
29%

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Review Time

Chip Baker
2 Broken Products - IVG Airs that spin!

Happily uses IVG disposables for a while, since the UK is bringing in a ban on disposable vapes I decided to get the rechargeable IVG Air. Considering this is supposed to be a reusable vape it's rubbish. The first one i got was broken, the top bit where you put the flavours span around and didn't lock into place. The second one I got I've been using for 6 days and the top has started spinning and not locking into place. These vapes just seem like a way around the new laws coming in rather than being a proper reusable vape. I'll definitely be trying another brand now. AVOID AT ALL COST.

1
Date of experience: Nov 14, 2024
Maya F.
Had an issue - Customer Service was amazing!

Had an issue with my rechargeable vape, reached out to the support email address and Melanie was very helpful and sent me a replacement. I love the vape but it’s a shame it was malfunctioning (and scaring me that it would cause a fire) thank you for the amazing customer service.

4
Date of experience: Nov 11, 2024
Charlene
Had an issue - Customer Service was amazing!

Had an issue with my rechargeable vape, reached out to the support email address and Melanie was very helpful and sent me a replacement. I love the vape but it’s a shame it was malfunctioning (and scaring me that it would cause a fire) thank you for the amazing customer service.

4
Date of experience: Nov 11, 2024
Carol Anne Hughes
Would definitely recommend

Amazing customer service they really made me feel important. I had a reply to my question in hours and a solution to my problem instantly. Would definitely recommend IVG to anyone who vapes as you know your getting the best products possible and if there is an issue they rectify it as soon as they can

5
Date of experience: Nov 08, 2024
Lilly
Wonderful customer service!

Had an issue with a vape I bought and their customer service was absolutely above and beyond!

5
Date of experience: Nov 08, 2024
Russell Rogers
Would definitely recommend

Amazing customer service they really made me feel important. I had a reply to my question in hours and a solution to my problem instantly. Would definitely recommend IVG to anyone who vapes as you know your getting the best products possible and if there is an issue they rectify it as soon as they can

5
Date of experience: Nov 08, 2024
RH75
Wonderful customer service!

Had an issue with a vape I bought and their customer service was absolutely above and beyond!

5
Date of experience: Nov 08, 2024
Maynard Coleman
They fixed an issue I had swiftly and…

They fixed an issue I had swiftly and professionally. Thank you.

5
Date of experience: Oct 31, 2024
Evelyn Scott
They fixed an issue I had swiftly and…

They fixed an issue I had swiftly and professionally. Thank you.

5
Date of experience: Oct 31, 2024
Dave Parker
First vape i bought was a IVG AIR 2 in…

First vape i bought was a IVG AIR 2 in 1 version, i bought because it has the option to recharge it. opened it and tried it to test it works, worked fine, so I charged it fully, then after charging it suddenly didnt work just got a red flashing light and no flavour through. I find it hard to believe my charger is the problem since i use the same charger cable and plug for older mobile devices and friends vapes of a different brand.Shop has given me another one, this one seems to be fine up to now, hopefully i dont have to come back and change this review, fingers crossed.EDIT: 24 hours later and the second one seems to be working without faults this time.

3
Date of experience: Oct 28, 2024

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Business Details

  • IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.

  • email customercare@ivapegreat.com
  • language https://ivapegreat.com

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