Review Time
Last years from 2024 Jamendo was not paying any attention to the agreement between the service and contributors. Royalties are not paid despite the request of payment on time, continually long delays or no payment. You can make contact and always hearing the same melody “Ticket is made” the team will work this out…..but it is no end story with Jamendo.Guess what, payment requested in June 2025 of my Royalties, normally we expected the money to PayPal in July 2025 between the 1st and the 10th of the month, as agreement of Jamendo, unfortunately until now after two months I got no payment from them…..it helpless and hopeless, no one care about at Jamendo site as contributor, they doesn’t respect their service project or business, finally Jamendo will end soon loosing their business and no Artists will dare to contribute with pleasure within that bad service. I think Jamendo is suffering from a financial crisis. But they won’t make it public to the customers because that will kill any operations excellence, the system is not compliant anymore.
Be wary. I have been a contributor for years, and this company has always answered messages and paid my royalties (slowly, not on their stated schedule, but they do eventually come in). However, this year they have not paid out royalties due to me and have stopped even answering support requests and emails. I fear that there is something wrong behind the scenes. Considering dumping my content and pursuing legal action.
Jamendo shows a complete lack of regard for its authors. Payments are often delayed for months, and support responses are limited to standard copy-paste messages. In over ten years of collaboration, not once have they processed a payment on time. Their accounting department remains unable to resolve these issues or ensure timely transactions. Overall, it has been an extremely disappointing experience.
I’m deeply disappointed with how Jamendo has handled artist payments recently.My band Metrognomi has been active on Jamendo since 2012, with over 500,000 listens accumulated over the years. We’ve always believed in the platform’s mission of supporting independent and emerging artists — a spirit that originally set Jamendo apart.Unfortunately, our recent experience has been the exact opposite of that vision.We requested a royalty payout at the end of July, and after more than four months, the payment is still pending. Despite multiple follow-ups, we’ve only received vague replies stating that “the Finance team is looking into it,” without any concrete timeline or explanation. Even after escalating the issue, nothing has progressed.For a platform built on the promise of empowering artists, it’s extremely discouraging to face such a lack of transparency and reliability — especially regarding something as fundamental as receiving due royalties.I truly hope Jamendo addresses these issues and realigns with the values it once stood for. Right now, the experience is far from what an artist-focused platform should provide.
I have been with Jamendo since 2010...I have over £1000.00 in my revenue share I have earned for my music, but out of the blue on may 2nd 2025 they have decided to write off all my earnings and have said that they need to be claimed within a 3 year period stating clause 4.2.3 Jamendo licensingHow is that correct if I've been with them and had that amount for over 10 years ?!?! I am currently looking into legal action against this company because something is not right...Please be aware of this and read the other reviews concerning the same thing!
If you're thinking of working with Jamendo as an artist – think twice.I’ve been waiting for over six months to receive a payment that I rightfully earned. My invoice was submitted more than two months ago, and the last time I received any payment was half a year ago.Every time I reach out, I get the same copy-paste replies: “thank you for your patience,” “we’ve forwarded your case,” “it’s being processed.” But no actual progress, no transparency, and most importantly – no money.This is not just a delay – this is disrespect toward the artists who keep their platform alive.If I don’t receive my payment soon, I will be forced to take serious legal steps, including involving my legal team and contacting relevant authorities in Luxembourg for breach of contract and failure to fulfill financial obligations.To all fellow creators: avoid this platform if you value your time, your effort, and your income.
Bought a pack of three credits in July 2024 with a one-year expiry date. The company changed hands and system in October 2024, my credits disappeared and after months of trying to recover them, and being gaslighted by Jamendo's customer service who kept claiming that I should be able to see the credits on my account, they've now stopped responding saying that I should wait.
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