janforsterestates.com

4.6
4.6 Based on 21 reviews

Jan Forster Estates is firmly established as a market-leading independent Estate Agent in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property...

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Average Rating

4.6

/
5

21 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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EastSide317
Warning: Unprofessional Environment

I strongly advise anyone considering employment here to think twice. The treatment of staff is unprofessional and unacceptable. There is a clear lack of essential management skills, effective communication, and understanding of how to run a business or support employees. Staff are often addressed in a condescending manner, and their concerns are disregarded. Expectations change frequently without clear direction, yet employees are blamed for issues. There is no structure, accountability from management, or respect for people's time or efforts. The unprofessional behavior of leadership is apparent. Conversations are poorly conducted, feedback lacks tact, and little effort is made to create a positive work environment. It feels chaotic and disorganized, with more focus on ego than competence. In summary, this is not a healthy or professional workplace. Morale is low for a reason, and until management learns to treat staff with basic respect and professionalism, nothing will change.

1
Date of experience: Dec 13, 2025
Adele Scott
Supportive and Professional Team

The team at the company was incredibly helpful during the sale of my late mother’s house. From the initial evaluation to regular updates until completion, all staff exhibited a friendly and professional demeanor. Even when we encountered a setback and I began to feel anxious, they remained calm and reassuring. Outstanding service overall!

5
Date of experience: Dec 05, 2025
Warren Wilson
Exceptional Service Throughout

Outstanding service from start to finish. I would highly recommend this company.

5
Date of experience: Dec 05, 2025
Dustin Bell
Highly Recommend Their Services

We bought a property where the seller chose the local estate agents. We primarily worked with a representative who facilitated various matters and clarified details. The entire transaction was seamless and hassle-free. Their friendly and professional approach was greatly appreciated, so we would certainly recommend them and utilize their services again if necessary. Great job!

5
Date of experience: Dec 05, 2025
Lisa Adams
Wonderful Home Buying Experience

I had a wonderful experience purchasing my home through the company. Multiple viewings were arranged quickly, and a representative was extremely helpful throughout the entire buying process.

5
Date of experience: Nov 14, 2025
Leroy H.
Pleasant Home Buying Journey

I had a pleasant experience purchasing through the company. The representative was very diligent about keeping me informed and scheduling viewings. Another team member who showed us properties was also very friendly!

5
Date of experience: Nov 06, 2025
Keith_9070
Outstanding Support

We were very satisfied with the support we received from the company, which made the sale of our home significantly easier, leading to quick viewings and a rapid sale. Even when our initial buyer withdrew, they promptly arranged more viewings, and we received a new offer the same day. One representative was particularly wonderful, providing reassurance during stressful moments and proactively updating me. Exceptional service.

5
Date of experience: Nov 05, 2025
Gabe
Excellent Assistance from the Team

We bought our home through the company. One representative was incredibly helpful from the first contact, guiding us through each stage and facilitating communication with the relevant parties. She helped keep a stressful process calm and on track.

5
Date of experience: Oct 31, 2025
Stephanie
Appreciation for Property Tours

I want to express my gratitude to a representative who showed me several properties from the local branch. A lovely and helpful individual!

5
Date of experience: Oct 30, 2025
Highly Satisfied with Their Services

The company has consistently found excellent tenants for my rental property for years, making them my first choice for selling. I have not been disappointed. One representative went above and beyond to assist with the property's presentation and maintained regular communication with the buyer, keeping me informed of developments. I would recommend this company for both rentals and sales.

5
Date of experience: Oct 24, 2025

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