Review Time
I already tried contacting your support as you suggested, but I still have not received a response. I only signed up for the $1 trial, but my card was charged $59.99 and an additional $3.
I hope your team can review my account and help resolve this issue soon. I am still waiting for assistance and a possible refund. Thank you.
(User : ajgmf8kbct )
I signed up for a $1 trial, but then I was charged $3 and then $59.99 for a month. Why would I do that when I have a trial? I demand my $59.99 back immediately. Please bring back my money.
(User : ajgmf8kbct )
If I could give this 0 stars I would. Paid for only the trial version of 1 dollar but was immediately charged 3 more times with the 3rd time being 59.99 tried cancelling but no cancellatio email was sent and not customer service even though they boast 24/7 customer service. I want a refund.
Similar to other users, I encountered unclear charges of 70USD and 59.99USD after enrolling in a free trial. I am quite certain I didn't authorize any payments beyond the initial sign-up for the 3-day trial. I am now awaiting a response regarding this matter and hope for it to be thoroughly investigated and resolved.
The video quality is impressive. The support team is consistently available and replies quickly. I mistakenly overlooked some subscription items during the order process, resulting in an incorrect charge. However, we resolved it swiftly, and the money was refunded. Overall, the service provides a great experience.
I decided to give the subscription a try and was amazed by the variety of HD videos available. There was a billing issue that charged me more than anticipated, but the support team addressed it promptly and issued a same-day refund. The service works well overall; I just wish the mobile site loaded a bit faster.
The video quality is impressive. The support team is always available and responds quickly. I mistakenly ordered a subscription without canceling some items, leading to an incorrect charge. However, we resolved it swiftly, and I received a refund. Overall, the service gives a positive impression.
I purchased an Unlimited Access package and regret it. Most videos require additional coins to view. I was also offered multiple trial subscriptions, which I later learned must be canceled within 24 hours to avoid automatic monthly charges. I canceled all subscriptions just 2 hours after purchasing and received confirmation, yet I still found a $40 charge on my card. I believe the practices are unfair and misleading.
I started with a trial version. Be careful when accepting payments, as they include two other sites (make sure to deselect these). After the trial, I opted for a one-month subscription. The cancellation process was straightforward. However, the search and filter options could be improved; for instance, searching for specific content yields unrelated results. The site has great videos, but it also uses tokens, although there are plenty of free movies available. They would earn 5 stars if the search/filter options were enhanced.
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