Name: jaycar.com.au
Telephone: 000000000
Rating: 2.1

Glenda Curtis Guest

I went into Jaycar North Lakes and was very disappointed it was hard-to-find electronic things, staf

I went into Jaycar North Lakes and was very disappointed it was hard-to-find electronic things, staff wasn't very helpful. The shop has gone down hill in the last few month. 3D printing stock, help and ideas has been removed from this store so don't waste your time going there.

Date of experience: Feb 27, 2026

Ekinoxi Guest

2 months ago

Efficient communication and easy process

I called ahead and was pleasantly surprised by their quick response regarding product availability. The pickup went smoothly, and I appreciated their rewards program for trade accounts. The staff showed a solid understanding of their products.

Date of experience: Dec 18, 2025

Maxine Cooper Guest

2 months ago

Excellent customer service with knowledgeable staff

I called ahead and was pleased that they answered quickly, confirming a product was in stock. The pickup was hassle-free, and I appreciated their rewards program for trade accounts. The staff displayed a strong understanding of their products.

Date of experience: Dec 18, 2025

Raleigh Carter Guest

2 months ago

In-store experience left much to be desired

I visited the store but struggled to understand the staff member's communication. Frustrated, I left and found several alternatives online. It's important for staff to communicate clearly, especially in diverse areas.

Date of experience: Dec 13, 2025

MH Guest

4 months ago

Mixed experiences during visits

I've visited twice. The first visit was disappointing when I bought an adaptor that didn’t work in Japan due to compatibility issues. The second time was much better; a staff member helped me troubleshoot a faulty product and was very patient and friendly. One positive experience balanced the negative from before.

Date of experience: Oct 20, 2025

Benedict Carter Guest

4 months ago

Incredible assistance from a young staff member

A young staff member at the branch was exceptionally helpful to us when we accidentally altered the settings on our device. Their service was fantastic, and we are very grateful.

Date of experience: Oct 13, 2025

BrightGriffin Guest

5 months ago

Return policy needs improvement

I've always appreciated the service, but I was disappointed by their return policy for the first time. Many items seem to be excluded, which is frustrating. It's time for the company to modernize their policy.

Date of experience: Oct 05, 2025

Willard B. Guest

5 months ago

Frustrating shipping experience

I've always liked their products, but I had a frustrating experience with shipping. I ordered an item and was told it would arrive the next day, but it kept getting delayed. Now I have to make another trip to town, which is inconvenient.

Date of experience: Sep 26, 2025

CH40 Guest

5 months ago

Avoid asking for advice from staff

It's better to rely on your own research than to seek advice from the staff. They lack the necessary qualifications to provide reliable guidance on electrical products, which is disappointing.