jayco.com

1.2
1.2 Based on 40 reviews

For over 50 years, Jayco has been providing the keys to freedom. We design and build RV's with exploration in mind, so you can make memories on your own terms. No alarms, no rides to catch, no reservations and no worries - just family, fun and relaxation....

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Average Rating

1.2

/
5

40 Reviews

5 Star
5%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
93%

All Reviews

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Review Time

Richard Houck
I own several of their units. I recently purchased 2 new units. 1 of them had roughly 10k worth of w

I own several of their units. I recently purchased 2 new units. 1 of them had roughly 10k worth of water damage between the wall. Jayco refuses to fix the issue under warranty. Why would you treat your customers like this????

1
Date of experience: Jan 27, 2026
Dc walker
This is for the Jayco website SPAM warning

This is for the Jayco website: SPAM city! I had to give my email to get an owners manual for my RV. Suddenly I'm getting Camping World crap, trying to sell me a freaking RV. I tell them to lay off only to find they've spend my email far and wide, subscribing me to like 5 other places. Horrible violation of trust. Now I don't trust either company.

1
Date of experience: Jan 17, 2026
Richard Houck
Jayco refuses to honor warranty

I own several of their units. I recently purchased 2 new units. 1 of them had roughly 10k worth of water damage between the wall. Jayco refuses to fix the issue under warranty. Why would you treat your customers like this????

1
Date of experience: Nov 04, 2025
horrible company

Josh, the owner, is one of the most unprofessional and immature adults I’ve ever met. He never once managed the job of building a pond and a road for me which he was hired to do. Left me holding a bill for his fuel and material orders that he ordered. I asked for a 10 foot wide Gravel Road ended up being 16 foot wide, which cost me twice as much money in material. RUN, don’t walk away from this guy in this company. absolutely horrible experience.

1
Date of experience: Oct 15, 2025
Paul Furr
A warranty isnt any good if they dont honor it

Was informed that the decking between the rafters and rubber roof my 2022 Jayco 264bh bought in 2024 is not considered part of the structure. It is bulging under the rubber roof andan obvious manufacturing mistake ... Someone in the plant forgot to put the screws that mount the decking to the rafters before completing the roof assembly...I just want Jayco to honor their own warranty

1
Date of experience: Oct 10, 2025
Tyson
I bought a 2022 Jayco Super Lite new

I bought a 2022 Jayco Super Lite new. After about two years, I discovered severe water damage caused by failed seals above both rear windows. Blue Compass’s tech had to remove the underbelly and dump gallons of water to locate the leak.I filed a warranty claim. Jayco gave me a written denial, citing that the unit was “outside warranty” and calling it non-structural. However, the nature of the failure is clearly not routine maintenance — it required invasive diagnostics to even see it.I requested escalation and full documentation, but was told customers can’t be CC’d in the manufacturer’s portal. Meanwhile, the dealer has offered a “discounted repair” that I should pay for myself.This looks like a premature structural defect, not normal wear. I am pursuing this further with the Utah Division of Consumer Protection, the Better Business Bureau, and other avenues.Pros: Attractive design, lots of features.Cons: If Jayco won’t back you when something clearly fails early, that’s a big risk.

1
Date of experience: Oct 03, 2025
Dian J
Animal cruelty

Employees threw live cats in a dumpster and crushed them to death and got away shot free. All I need to know about this company.

1
Date of experience: Aug 10, 2025
Robert Clark
A few weeks ago we bought a Jayco…

A few weeks ago we bought a Jayco 334RTS from camping world as I was told their service department is not the greatest for support, I was at ease when they had a Jayco representative from the factory at their location and gave me his direct card for any issues we may encounter. Well we had a slight issue and we called Nate directly and even though he was on vacation out of state he handled everything and had someone looking at my camper within the hour. And followed up with me with in the next 30 minutes to make sure problem was solved. So shout out to Nate from Jayco for his dedication and also Ben from Charlie Obaugh RV Dealer.

5
Date of experience: Aug 08, 2025
Amazing N
Cat killers need to be karmalised

You need to hand over your abusive staff to the authorities, otherwise you are just supporting them. Evil scumbags.

1
Date of experience: Aug 07, 2025
Cristhian04
Disgusting

1
Date of experience: Jun 25, 2025

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Business Details

  • For over 50 years, Jayco has been providing the keys to freedom. We design and build RV's with exploration in mind, so you can make memories on your own terms. No alarms, no rides to catch, no reservations and no worries - just family, fun and relaxation.

  • call 5748255861
  • language https://jayco.com

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