Name: jbw.com
Telephone: 000000000
Rating: 4.6

keith carter Guest

My battery was replaced and from sending watch out and them shipping watch back too me communication

My battery was replaced and from sending watch out and them shipping watch back too me communication was very good. I want to thank MN for repairing my watch.

Date of experience: Feb 15, 2026

Butch Adams Guest

2 months ago

An Outstanding Company with Exceptional Service

This is genuinely a five-star company. From the watches to the service provided, everything is simply remarkable. I have purchased several watches over the past five years. Even after buying the watch, they have consistently honored their warranty policies, which has kept me loyal to this company. I look forward to seeing what designs they come up with next. Yellow gold and diamonds are my favorites—keep up the fantastic work!

Date of experience: Dec 11, 2025

TM Guest

3 months ago

Battery Replacement

Thanks for the prompt battery replacement!

Date of experience: Dec 07, 2025

Mitchell Carter Guest

3 months ago

An Exceptional Company

This company truly deserves a 5-star rating. From the watches to the service, everything is outstanding. I've bought several watches over the past five years, and even after my purchases, they consistently honored their warranty policies. This commitment keeps me loyal to the company. I'm excited to see what new designs they will create next, especially in yellow gold and diamonds. Keep up the fantastic work!

Date of experience: Dec 01, 2025

Jonah Hughes Guest

4 months ago

My Watch Looks Brand New!

My watch looks as good as new. My family gifted me the Jetsetter when I graduated, and after it got damaged, I was heartbroken. After years of hard work, this watch meant a lot to me. Thank you to the team for the amazing repairs.

Date of experience: Oct 16, 2025

Valerie Bell Guest

5 months ago

Absolutely Love This Company!

I absolutely love this company! I bought a watch and a matching bangle, both stunning, but I broke my bangle. I reached out for repair help and received a quick response with an almost immediate turnaround. I won't shop anywhere else! Their jewelry and customer service are top-notch!

Date of experience: Oct 07, 2025

Conrad Ross Guest

5 months ago

Disappointed with Pricing Policy

I bought a watch for $595, and just two weeks later, the same model dropped to $334. After multiple contacts with customer service, I learned that they do not offer price adjustments. The watch is nice, but I'm quite disappointed with the lack of flexibility and customer care. Customers should be informed of this policy before buying.

Date of experience: Sep 25, 2025

Dani Long Guest

6 months ago

Fantastic Service

I love their service! They replaced some diamonds and the battery, and now my watch looks brand new! I'm very satisfied.

Date of experience: Sep 08, 2025

CB74 Guest

6 months ago

Outstanding Repair Experience

I've had my watch since 2018 and sent it in for repair and cleaning. I am extremely satisfied; they did a phenomenal job with the repairs and cleaning, all completed in a timely manner.

Date of experience: Sep 01, 2025

sam34140 Guest

7 months ago

Top-Notch Service

5-star service! I initially faced challenges getting my watch repaired, but after contacting them on social media, they responded quickly. They covered the repair costs, and I love the quick responses. I highly recommend them. Keep up the great work!