Review Time
Scum bags , rip off , they don’t care about anything other than your money! They are liars and scammers !! Do not do business with them, that manager and the deep voice Lady Krissy in finance has a very nasty attitude and has something against coloreds , these frauds logged into my personal account to access my personal information and lied about it and I got the email notification in my email from when they logged in. DO NOT DO BUSINESS WITH THEM YOU WILL REGRET IT!
My experience with Byrider has been extremely disappointing. When I reached out for help due to an unexpected situation, they offered no grace period and no flexibility whatsoever. I called ahead to make a payment arrangement and simply asked to move my payment two weeks out. Instead of working with me, I was told my vehicle could be repossessed and that my only option was to “find someone to loan me the money.”Life happens — people get sick, emergencies come up — but Byrider has no compassion or support for real, human circumstances. Any time I mention that I purchased a car through Byrider, the reactions I get say it all: “Oh… wow… you really went there.” I gave them the benefit of the doubt, and the first time I ever needed even a small extension (just 15 days), I was shut down completely.This is not professional, nor does it reflect a company that values its customers. The margin for error is razor-thin, and the moment you need understanding, they make sure you feel it.I do not recommend Byrider. There are better dealerships with better ethics and far better customer support.
I'm giving this company a one star, because I can't go any lower. I purchased a 2016 Dodge grand caravan from these people in 2023. Since then, it's had two motor replacements, two Cadillac converters replaced, and oxygen sensors. It still doesn't run right. In fact, as I write this review, it's in the shop being worked on. Do not do business with this company. You will regret it if you do. They sell automobiles that are garbage. They lure you in with their two year warranty, but after that warranty expires, you will still be having issues. The final straw was when they claimed my insurance had expired and started charging me 108.00 a month for insurance they claimed they had to put on the automobile. I refinanced through my bank. These people are impossible to deal with. I will say it again, DO NOT DO BUISNESS WITH THIS COMPANY.
They force you to write a review so don’t believe a single one on here.Absolutely disgusting company and employees. DO NOT BELIEVE ANY of the reviews that are good they were forced to leave that review before they left the car lot with the car. SCAM artists will steal your money!!STAY FAR AWAY FROM THIS COMPANYMy statement still stands these reviews are not reality.There are multiple websites dedicated to showing you how much of a scam this company is.******i urge anyone with issues to make complaints with these agencies ******Missouri Attorney General's Office:The Attorney General's office handles consumer complaints related to illegal practices, including repossession issues. They can investigate your complaint and potentially take action against the lender or repossession company. You can file a complaint online or by mail.2. Missouri Division of Finance:This agency regulates financial institutions in Missouri. If your complaint involves a bank or other financial institution, you can file a complaint with them as well.3. Federal Trade Commission (FTC):The FTC also handles consumer complaints related to repossession. While they might not be able to resolve your specific issue directly, they can investigate and potentially take action against companies engaging in illegal practices.The BBBThe CFPBAnd the Missouri department of revenue
So apparently with me being on time most of the time, and if I’m late, there’s a problem. These people don’t understand that life happens unfortunately mine has been a day or two late and if it’s not on time the day that they want to take it out of your bank account oh my God, the world‘s gonna end. Then I’m getting threatened that I need to bring in my paystub’s and my bills to prove that I have other bills, which makes no absolute sense. If you live in a damn apartment or a house, you’re gonna have an electric bill you’re gonna have food you’re gonna have to have other expenses other than that stupid car that I bought. I would not will not ever buy another car from byrider. I do not want to be harassed because I’m a day late a day late one day late. It would be different if I was two weeks late but one day y’all need to freaking stop with the bullshit.
I have never dealt with no bull crap like this. Yea they may give you a car with a small down payment but you best believe you get what you pay for. Done had my vehicle in the shop a couple times in the first couple weeks of purchase . Not to mention the first car I was in had to be taken back the first few days . Done learnt my lesson. Will not ever purchase from this place again. My daughter in law experienced the same thing . Had problems has soon as she took her car off the lot. And then if you one day late they repo your car and you can not get it back without making a down-payment again and starting over. The worse people to get a car from. Beware. And would not have given a 1 rating but I needed to write the review.
This place is awful ! This was the worse experience I have ever had in my life. Leeann in Parkersburg Wv sold me a car two days later I was on the highway broke down and she acted like they was gonna fix my car but to find out they truly wasn’t they told me it was normal for brakes to smoke !!! Absolutely Not ever in life have I ever heard that. So they want me to drive something that could potentially kill me because they only care about money. They are the worse company in the world and deserve to drive these death traps they sell people.
Would give zero if I could. Previously got a car from them. Made my payments for 2 years then paid it off. Went to get another car and because I just went to get another car and because I just switched jobs wad denied. They know I make my payments and keep a job.
Horrible people I have been with jdbyrider for 18 months the car I got from them went down within the first 3 months. After they replaced the engine it went down every month after that. I was taking it up there every other month for them to fix and they wasn’t properly fixing my car. Over charging me for the service. Very rude customer service. Wrongfully put a repo on my credit when I still have the car. This place is horrible and now the engine is down because the refused to fix what I asked them to fix. Too much please do not go to these people. They are horrible to work with.
Wish i would’ve looked here before going through them, they WAY oversold me on a lemon, and everytime I called the service department I got the same story “we’re booked out over 6 months, call again in a few months” so I’d do it and constantly got the same story. Now my car is broke down and is going to take a lot of money to fix to where I can even drive it. Please go literally anywhere else.
Claim your business profile now and gain access to all features and respond to customer reviews.
J.D. Byrider has been in the business of buy here pay here used car selling for over 27 years. We’ve helped people with all types of credit histories get the financing they need for the car they want.
If you have bad credit, not credit, bankruptcy, repo or other negative marks on you credit, we may be able to help you find a reliable car that matches your budget and payment schedule.
The J.D. Byrider Difference
Here are just a few of the things you can expect if you become a J.D. Byrider customer:
Easy credit approval process, Affordable payments that match your payday, 92 points inspected on every vehicle, Serviced, computer-tested and reconditioned cars, Clean-title verified, Limited warranty or optional service agreement, Low-cost on-site service and repairs, Will help put you in a position to possibly improve your credit score.
J.D. Byrider encourages you to stop by any one of our 155 locations or get started by viewing our inventory by visiting us online at www.JDByrider.com.See more
carbodylab.com
offgridrvs.com
myledlogo.com
dispatchrepublic.com
autodoc.de
fhgroupauto.com
warrantyfirst.co.uk
thewheelshop.co.uk
ecobikecompany.com
carparkingpartnership.co.uk
