Review Time
I purchased sprint spikes as a Christmas gift for my daughter, and they have already broken after just a few uses. When I reached out to the company for assistance, they informed me that they couldn't help since it had been more than 7 days. I spent over £200 on these spikes, expecting them to last longer than a month. Proceed with caution before making a purchase.
As a first-time user, I felt a bit anxious while navigating this platform, but I eventually found what I was looking for. I did have to wait several days, and when I reached out for updates on my shoes, they provided clarification. However, the tracking updates were somewhat slow and not very precise, which could use some improvement. On the positive side, the shoes arrived in perfect condition and were authentic. Overall, I am still pleased with the experience.
I ordered a specific runner that is exclusively sold in a certain region. Their website indicated a size of US10/28cm, which matched my measurements, so I proceeded with the order. However, I received a shoe in US10/27cm instead. Upon contacting them regarding the sizing issue, their response was confusing, claiming it followed a different sizing standard that doesn't correspond with the regional sizing. Given that the shoe is only available in that area, shouldn't the company provide accurate sizing information? They also refused to issue a full refund, even if I returned the shoes in pristine condition. The company appears to operate unethically. I regret not reading previous reviews highlighting various concerns. I advise against ordering from them.
I ordered a pair of shoes a month ago, and they finally arrived the other day. Upon closer inspection, I found they are counterfeit brands. They look similar but are made from inferior materials and lack the features of the genuine model. The confirmation email claimed they were 'Certified Authentic.' I'm still waiting for a response from the support team. Avoid purchasing from this seller.
The boots advertised are not genuine and do not even appear to be made of leather as claimed. The delivery took an unusually long time, and the support team seems to be unavailable. Communicating with the company has been a tedious and lengthy process, and it seems they do not offer refunds. This seller appears to be offering counterfeit items.
The boots I received were not authentic and were not made of leather as stated. Delivery was excessively delayed, and support was virtually nonexistent. Communicating with the company was a tedious process, and they don't seem to offer refunds. It feels like they are dealing in counterfeit goods.
My first experience was very disappointing. I found a great deal but then they canceled my order due to defects without any proof, and later did the same again without notifying me. Customer service was unhelpful, and it seems they only want to sell when prices are higher. I'll stick to other platforms that have better reliability.
This place provided me with a very negative shopping experience due to misleading advertisements. Shipping took over 10 days, and I had to keep following up for updates. I won't shop here again, and I hope my review helps others avoid wasting their time and money.
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