Review Time
I didn't deposit a great deal but did it with paysafe you can't withdraw with paysafe I won some money and when I tried adding my card to withdraw the money a block has been put on my account k was only playing with winnings as couldn't withdraw I've emailed the verify team but don't know why they need bank statements and wage slips for my total deposits of maybe 60 pound I emailed them and have got no reply it's frustrating
I was playing clover bingo and they owe me £70 when I first joined and I won I managed to with draw what I won and now they want pay me my £70 back I have asked them to cancel my account and they have not done anything about it
DO NOT SIGN UP TO JUMPMAN GAMING SITES. I signed up to Slots UK, which is one of Jumpman Gaming's sites. This is a review to help others avoid the problems I have encountered. Do not deposit funds or play on Jumpman sites. They are notoriously bad at customer service and really one of the worst online slot companies. How can any online operator with a 'dedicated customer service department' need 48 hours to reply via email?? Their online chat is nothing but an email form - it is shameful! I deposited money without issue and played without issue. As soon as I tried to withdraw my winnings, my account was locked without explanation. I have continued to try to engage via emails but realise that I have probably been scammed and need to report the case to the Gambling Commission. It's not even the amount of money, but just the sheer lack of care from a supposedly reputable company. I repeat - SHAMEFUL!
DO NOT SIGN UP OR JOIN!!!!!!!!!!!! Signed up to play a casino game I like to play. Deposited £500.They didn’t have the particular game I play, so decided to just withdraw my money back.It’s been nearly a month battling with these con artists!I’ve emailed 15 times, no response, there’s no contact number.I’ve now been blocked out of my account!Going to report them in hope to get my hard earned cash back!Never use this joke of a site, it’s designed to prevent users withdraw any winnings and clearly steal your money!!!!
This company has many online games under different names in my opinion & my experience of playing on this site isn’t the best they are a total waste of time you don’t win anything even if you bet £5.00 pounds the place should be closed down if you ask me it’s just ripping people off 👎
My third time on here reviewing this lot. I raised a complaint over six weeks ago. Since then I’ve had two responses. Yea two emails back in six weeks. One of which was two days ago asking for me to send documentation they wanted to see from gamstop in order to come to a conclusion at last I thought the end is near with regards to dealing with this awful business. They requested I email gamstop add them in the CC and get my history for them to view. I explained to them gamstop has already informed me in past it’s not there job to “prove” to casinos who has been with them and when. Which I agree with seen as how any reputable casino should have the means to access this information by law on there own accord. However I sent the email to gamstop and I also logged into my gamstop account and downloaded by PDF my full history which I saved to files and sent to jumpman gaming. I’ve heard nothing back. Here’s where it gets even worse. There is NO LIVE CHAT. It’s all email and completely hit or miss if a human replies. In the last however many months I’ve had over 50 emails from them all pre typed rubbish repeated over and over I could print them off and wallpaper my house they have sent so many. In my case I’m told EMMA from the COMPLAINTS TEAM is the one investigating my complaint and as she said with this gamstop history she can make her conclusion. Why say this then NOT give a direct reply email address for emma? Because anytime I try to reach out or send anything for her I’ve no confirmation she gets it. Does a human even ever read the emails sent I wonder???this has caused so much stress for me and really affected my mental health I want it over & done with. So EMMA can you check your inbox and look for the reply I sent you to your email to me via resolver and you’ll find what you asked for in form of PDF. Very strange also how jumpman have ignored everyone’s reviews more or less except one persons. What’s that all about?
Joined deposited £50 got £50 bonus money done the wagering requirements, left me with £1100 afterwards it disappeared and they gave me my £50 back so withdrew the £50 and they now taken £2.50 for doing this so I’ve ended up down and now you get no reply out of them the partners are star wins and a few more other sites stay away they are scams
Why is this company allowed to operate in this way, they are regulated but dont seem to adhere to any rules.Won asked for ID sent and approved, tried to withdraw they say I can’t as I’ve played for too long today, but I’m not asking to play I’m asking to withdraw. Now can’t log in
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