Review Time
Terrible gaming site (winwindsor.com owned by jump man gaming).They happily accept deposits without requesting ID/verification check. As soon as you want to withdraw, they suddenly 'need' to re-verify you, and they ask for all sorts of documents/ID/payment card proof etc.This is against the regulations (they are meant to verify you at the earliest opportunity, and it should not impede the withdrawal process).Based on reading the many review on trust pilot for jumpman gaming, I decided to log a complaint through Resolver straight away. Doing this, I was able to get withdrawal reasonably quickly. However, I had to do it in two withdrawals (another violation of the regulations), which cost me twice the withdrawal fee (2X£2.50), why they even charge a fee is beyond me.DO NOT EVER SIGN UP TO CASINOS OWNED BY JUMPMAN GAMING. They are clearly using tactics to try to delay your withdrawal in the hope that you gamble it all away.Gambling commission clearly isn't interested in penalising companies like this since based on all the reviews, this has been going on for a long time and they are still operating like a scam.
all casinos with jumpman gaming are poor security due to norton internet security "Malicious website detected"Norton rating is warning threat report all casinos with jumpman gaming know dangerous webpage. it is highly recommended that you NOT visit all jumpman gaming
These people keep taking money out of me aswell PayPal AssistantI think ebay is a joke aswell I've got a company keep taking money out this account without my consent at least 5/6 times in 2 weeks and ebay womt help me get it back,i seear you guys arethe worst,i cant afford for this company keep taking money from me and abay have said they wont help me,I'm so angry
I joined Britain play run by JUMPMAN GAMING on the 24th of April , I deposited with my mobile phone and won some money , I tried to withdraw and was met with a message saying to verify my account , which is obviously standard procedure, I tried to upload driving license 100 times and it said ‘unable to classify identification type ‘ all other identification got accepted after numerous attempts and different formats , I got bored waiting so gambled some more and won over £1900 , finally my license got verified …. So I tried to withdraw again , this time got met with to deposit to my card I needed to make a deposit with it again fair enough I thought as I had made deposit with my mobile , so I deposited £10 and then tried to withdraw, it then said ACCOUNT LOCKED contact support ?!?! Absolutely unbelievable! I’ve researched this company and have found literally HUNDREDS of people that have gone through this but unfortunately for the company I have connections with people that will now investigate this . Relevant authorities have been informed and apparently an investigation is underway . If I get anywhere with this company as in receiving my winnings I will update my review . It’s already nearly two weeks so I don’t hold out much hope . It’s illegal for them to verify and then withhold winnings as investigations should be complete before you make first deposit . Please everyone that they have done this too needs to get together as this is not professional at all. Username dawnbrowne787
won 500 3 weeks ago sent all my id as requested, now they froze my account, i played £300 of it before it froze the account and cant play any more it wont let me......cant withdraw. They said I had spent too much money !!!!!!!! said reply to email sent by cust services, no emails received. ive emailed them every day for 3 weeks, they just dont reply update- after 4 and a half weeks weeks and waiting for customer service to contact me, they closed my account and sent me the funds in my balance by bacs xfer which took another week.... so 5 weeks to get the £200
Deposited, £400 won £708. Got my withdrawal fine. Good communication from them regarding verification of my account.The only things I would say could be an improvement are:They need a live chat functionThe Passport Verification software was a bit painful but I emailed them a copy.Also you cannot withdraw unless you are verified leaving your balance available. So i would suggest verifying first.I dont feel the below reviews represent this company. My experience was positive.
Awful. They will find any excuse so you can't withdraw. Quick to take your money. I have several times had to verify my details and then to get struck with a frozen account. Over the last week I have emailed everyday but with no response yet on fb they are having in office massages nice to know where our winnings are going. Avoid at all costs!
Will not let you withdraw . When it finally does let you withdraw after complaint it then takes 3 days to get money and while you wait for your money it will not let you withdraw again . Says get In touch . Which is via email yet another 2 days .Your lucky if you get your money within a week
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