Review Time
Well you can tell by the other reviews this company is hit or miss, should be their tag line. First, customer service emails are generally answered within 24 hours but the person is just telling you what they hope will happen. Orders are filled very slowly, shipping is by horse and cart. If you don't mind waiting a few weeks go for it but if you have a golf trip planned within a couple weeks just don't do it. If your back east your chances of delivery in 2 weeks probably goes up 75% though. All items I've ordered matched expectations. Did not have issues of quality like some of the others.
First it took over a week to receive. When I did receive a "demo" Calloway I wad totally disappointed with shape it came. I have a ten year old driver that looks 100 times better. Looks like this came from a garage sale. Last time I attempt to buy from here again. The kicker is...I'm losing $ now as they rip you off to return it!!
Just bought a Callaway 3 wood fairway, they had it as demo club, the head of the club is such in bad shape that looks that the club was a rental club which is totally different than a demo, very disappointed, I always bought stuff from just golf stuff. They really have to review what they call demo clubs.
I placed an order almost three weeks ago for a putter which was to be a Christmas present. After still not receiving it two weeks later I requested an investigation. First it was reported lost, then it was reported as undeliverable and was being returned to sender,then a few days later miraculously it was supposed to be delivered to me,of course it never arrived. I’ve been going back and forth by email and three days ago I wrote that I was sick of being jerked around and repeatedly being told they were looking into it and that I wanted a refund. I wish I knew they had no contact phone number in case of a problem before I placed my order. Horrible customer service.
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