Review Time
We purchased hundreds of dollars of product on August 17th as prizes for a charity golf tournament to be held September 8th. When nothing was received, we finally were able to talk to someone and were advised that they thought the order was 'fraudulent' and they would not ship unless we provided photo ID. Keep in mind, this was well after they had successfully charged the credit card. It did not make sense to send photo ID as they have no idea what we look like. We finally contacted them again this morning and they now advise they have cancelled the order and will be refunding the payment. We'll just have to wait and see if they will follow through. Incredibly poor customer service and it is extremely difficult to contact them after placing an order.
Ordered 6 dozen Titleist ProV1x's (refurbished). Got Taylormade tp5x's. The reply said to return the order and then re-order. Told them I did not have the time to return the order and then re-order. I'll keep the tp5x's Just credit me for the difference as the tp5x's are cheaper. ($40 for the order) Now, no replies to my request...just radio silence. Guess I'm stiffed for the $40
Was very hesitant to trust this website after reading the reviews and some of the horror stories some have had. I took the chance as the sale prices they had were just too good and bought some shoes and golf balls. Order was placed on Thursday evening, shipped Monday morning and was delivered Tuesday afternoon. Shipping box was slightly damaged but had no impact on the purchased items. Product were as expected. No complaints at all.Update: I decided to place a second order for some apparel. Order was placed on August 31, I received tracking on September 5th and was delivered September 8. Again I have had a good experience shopping with JustGolfStuff but I may just be one of the lucky ones.
Bought a Northern Spirit golf bag and a tear developed along a seam in about 6 months from purchase. Reached out to JustGolfStuff in Aug. with pictures. They wrote that a manager would follow up. Nearly 2 months have past and I have reached out about 6 times and I haven't heard anything. If you look to see who manufactures the bag, it all points back to JGS so I can't follow up with them either.Won't be dealing with them again
I ordered an XL shirt as it has been my size for 20 odd years. Golf Stuff CA claim I ordered a small. To replace the $40 shirt they want me to pay $20.Their website claims a 'money back guarantee'. This appears to be false advertising.
Places my order and got a tracking number. Waited 8 business days with no delivery and no communication. When I called they said they would look into it and then I received an email saying my purchase had been refunded because the item was not available. Called and complained and they hung up on me. I will never attempt to buy anything from them ever again. Beware
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