Name: justgolfstuff.ca
Telephone: 000000000
Rating: 3.5

Janie Brown Guest

AVOID AT ALL COSTS

Shipped me the wrong product, contacted service support who said they would send out a shipping label and since then have ghosted me. Avoid this company, it is a scam. They don't answer phone calls and their service support is nonexistent.

Date of experience: Jan 09, 2022

Ike Guest

4 years ago

Do Not Touch!

Order arrived later than promised and incomplete. All attempts to contact have been futile. These guys are owned by UNDERPAR in Canada and I see where they are trying to sell the website. Any wonder. DO NOT BUY FROM THEM.

Date of experience: Jan 06, 2022

Rafe Kelly Guest

4 years ago

This company is a Scam!!!!

This company is a Scam!!!!Don’t order from them. They said they shipped a package early December to arrive by December 11.When I didn’t receive by the 14th, I called them. I have called the number more than 50 times and no one answers the phone. There is a promise to respond with 24 hours. Not true!I tried to track the package and the tracking number was bogus!I emailed them with my concerns and then later I a got a “cancelled order” email with no explanation of why or where my package was. I didn’t cancel, I asked them to trace the package. They have left me high and dry with no chance of getting my golf clubs by Christmas. I have left numerous emails as telephone messages to call me and they have not given me the curtesy of a return phone call. I live in the GTA and they operate in the GTA but that may be bogus as well.

Date of experience: Dec 16, 2021

Douglas Reed Guest

4 years ago

Worst company every to deal with

Worst company every to deal with. They charge your credit card upon receipt of your order. They state in my case 7days delivery. Then 30 days later they do not respond to any requests for product delivery updates or any request you asked for. Total crap!!!! Will never use this company again!

Date of experience: Nov 15, 2021

Averil Smith Guest

4 years ago

Terrible Customer Service

Ordered an item 2 weeks ago and it was charged to my credit card , have not received an confirmation on order , tried calling and email still no response.

Date of experience: Jun 15, 2021

Lauryn Guest

4 years ago

Return Debacle

Bought 2 shirts early April. Too big. Confirmed return process with customer service - all good. Product sent back and showed delivered back to them, but 10 days later no refund. Inquired and they asked for tracking info which I provided. They said they would issue my refund and I got an email a couple days later showing the refund. All going reasonably well so far. Well 2 weeks later no refund on my card and they won’t answer my emails or return the phone message I left them. Had to file a dispute with Visa who is going to get my money back. Avoid.

Date of experience: May 08, 2021

Colman Taylor Guest

5 years ago

Terrible customer service, took my money, no product

Terrible customer service, actually no customer service. Via, email, this "company" offered me an option to cancel my order and give me a refund because the golf cart they sold me was a product they never had to begin with. I replied back and requested the cancel and refund. Now it's been 3 days, crickets, silence from them. I attempted to contact them a few more times too, no response. Now I had to complain to Sezzle that this merchant is non-responsive and appears fraudulent and I suspect they get their products from Alibaba.

Date of experience: Mar 12, 2021

NS Guest

5 years ago

Perfectly Satisfied

I ordered three wedges and a putter about a week ago, and they just arrived. The clubs all look great and feel great. Grips seem very high quality, and the weighting is perfect. Can't wait to try them on the golf course.