Review Time
I walked into Just Jeans North Lakes for a quick look at some Levi’s jeans for my son. Although they didn’t have the 516 in his size, Mandy quickly pivoted and suggested the 514, confidently guiding me on sizing and fit. She also introduced me to the new stone colour, which I ended up purchasing.
While assisting me, she noticed I was wearing the navy Girlfriend Shorts and asked if I had seen the new cinnamon colour. Of course, I hadn’t — and thanks to her enthusiasm and product knowledge, I purchased those as well!
Mandy clearly loves her job. Her friendly, proactive approach and genuine passion made the whole experience enjoyable and effortless. She’s a real asset to your team.
I walked into Just Jeans North Lakes for a quick look at some Levi’s jeans for my son. Although they didn’t have the 516 in his size, Mandy quickly pivoted and suggested the 514, confidently guiding me on sizing and fit. She also introduced me to the new stone colour, which I ended up purchasing.While assisting me, she noticed I was wearing the navy Girlfriend Shorts and asked if I had seen the new cinnamon colour. Of course, I hadn’t — and thanks to her enthusiasm and product knowledge, I purchased those as well!Mandy clearly loves her job. Her friendly, proactive approach and genuine passion made the whole experience enjoyable and effortless. She’s a real asset to your team.
I visited the Bendigo store on the 5/11/25 and was greeted straight away with a friendly smile and hello. They allowed me time to look around (which I really appreciated because there’s nothing worse than being pounced on as soon as you walk in the door). I asked the store person if they had Levi’s and of course they did but I was looking in the wrong spot. This lady knew her Levi’s too! There was a special on. Buy one get another 50% off! Perfect. The same deal at Jays Jays were I bought casual daily jeans but here I wanted going out jeans. The other colour I wanted wasn’t in stock so the lady looked it up and arranged for me to have them delivered to my home! Perfect! I asked for her name which was Amanda. Then she asked for mine and introduced me to the store manager Mel. We had some to and fro light hearted banter. From go to woe, Amanda was very attentive to me. There was honest genuine feedback on the garments I chose too.With my wonderful experience I had just received from another store and then walking into this store and experiencing the same experience was very overwhelming for me and I broke down. It was so embarrassing and in front of strangers. My life has been hell this year to the point that I don’t leave my house and question life itself. I purchase clothing online instead. But I really needed to try jeans on in person so outside I went! Both Amanda and Mel were so comforting and me showed compassion and kindness. Keep being your authentic selves ladies. Love your work. Ps. Apparently my daughter is in there a lot and said yes mum they’re awesome! 🥰
What an absolute disgraceful customer service. Bought jeans online that arrived with a small hole i sent them back at my expense. They received back on 21st oct and i wanted an exchange pair. After ringing nz call centre which is in the Philippines and many emails later i finally got a refund on the 3rd nov. Couldnt exchange because they had none left in my size. Even contacted the auckland regional manager and didnt even have the decency to get back to me like he said he would. Dont deal with just jeans online its not worth you time
So friendly & helpful instore. They go out of their way to help you find what you need. They often have great deals if you buy two pairs of jeans. Their selection is impressive in larger stores. Buying online is a different story. Be aware that any returns shipping must be fully paid for and then expect to wait weeks for a refund. Make sure you send anything back with registered post just in case.
Be very careful when purchasing dresses from Just Jeans. I bought a dress and after one wash it shrunk! It was washed in cold water so no reason for it to shrink. If I had known that I would have not purchased the dress. They could have put a warning on the tag instead of inside the dress!I have had better quality dresses from other stores; this company is turning into a fast fashion company. Buyer beware.
I was going to Just Jeans to buy a new pair of jeans and i had never gotten myself a pair before. i looked in the women’s section and new that i would be uncomfortable in women’s jeans so i went to the men’s section and was looking. then the worker comes over and tell me the women’s section is somewhere else. i then walked over to the women’s section and just browsed what they had. then i decided to try a few pairs on and the women there was saying that whatever jeans she gave me made me look fat. i have wide hips and big thighs so its hard for me to find the right size. i decided then that i wouldn't find the help that i needed so i left. i felt so insecure and anxious walking out of the store and i felt so down about myself. i went somewhere else and was able to find what i needed and had a better experience elsewhere.
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Just Jeans is the Australian denim destination. Shop Men's, Women's & Kids jeans online now from Levi's, Riders by Lee, Calvin Klein, Mavi, True Religion, NYDJ, Wrangler and more.
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