organicbasics.com

4.5
4.5 Based on 592 reviews

Organic Basics is a Copenhagen based brand making underwear, activewear and everyday essentials in organic cotton and recycled materials....

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Average Rating

4.5

/
5

592 Reviews

5 Star
80%
4 Star
5%
3 Star
5%
2 Star
4%
1 Star
5%

All Reviews

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Review Time

Waverly Brooks
An exceptional service with great support.

An exceptional service with great support. They are consistently helpful whenever there are any issues or returns - they respond swiftly and courteously, ensuring that you're satisfied with the resolution. I'm very pleased with this company!

5
Date of experience: Jan 19, 2026
Frustrating Experience with Incorrect Orders

This is the second instance where I've had to return the same item due to receiving it in the wrong color. I'm hoping that the third try will finally be correct.

1
Date of experience: Dec 25, 2025
Maureen Coleman
Exceptional support from the customer service team!

The representative in customer service was incredibly helpful, truly one of the best I've encountered. I'm also a huge fan of the products and their eco-friendly qualities!

5
Date of experience: Dec 05, 2025
Esty
Very supportive assistance

The assistance provided was very supportive, with quick and friendly responses.

5
Date of experience: Dec 05, 2025
Petula Barnes
Outstanding customer service experience

The representative I spoke with was incredibly helpful and one of the best I've encountered. I also love the eco-friendly nature of the products!

5
Date of experience: Dec 04, 2025
Narcissa W.
Delivery issue resolved effectively

My delivery was unfortunately lost (thanks to the chaotic postal system), but the company was incredibly helpful and sent a replacement. Their customer service is excellent, and I really appreciate their products!

5
Date of experience: Dec 01, 2025
valkill12336
Experience was satisfactory but some issues...

The experience was generally satisfactory and ordering was straightforward. Everything arrived as expected. However, after the first wash, one of the items had loose threads, despite being washed on a gentle cycle with cold water and air-dried. The quality isn't quite there. I do like some of the other items I received, so we'll see how they hold up.

3
Date of experience: Nov 28, 2025
Extremely helpful support with lost parcel

The support team was extremely helpful when my parcel went missing during transit. Thank you!

5
Date of experience: Nov 28, 2025
Petula T.
Top-notch clothing brand

This is a top-notch clothing brand. The apparel is beautiful, comfortable, and fits perfectly. Their customer service is prompt and excellent.

5
Date of experience: Nov 25, 2025
Quality products and service

The products are great, and I had a fantastic experience with customer service.

5
Date of experience: Nov 24, 2025

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