k9jets.com

4.7
4.7 Based on 41 reviews

K9 JETS is the world's first pet-dedicated, pay-per-seat, private jet service. Launched in March 2023, the British-based company has revolutionised pet travel by allowing customers to fly with their beloved pets by their side. Since then, K9 JETS has be...

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Average Rating

4.7

/
5

41 Reviews

5 Star
91%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Bret G
Adam and company took care of my border collie and me from my hotel in Dublin to my hotel in Teterbo

Adam and company took care of my border collie and me from my hotel in Dublin to my hotel in Teterboro. I sometimes worried when K9 didn't respond quickly but it was all for 'naught because despite all the balls Adam is juggling, if he tells you something, it will be done. A shout out to Heather, who kept our full flight a smooth experience. And thanks to Teterboro staff for getting us to our hotel.

5
Date of experience: Feb 26, 2026
Allison Benn
I am so grateful for K9 jets! I was so worried that moving from CA to NYC with 3 dogs would be a str

I am so grateful for K9 jets! I was so worried that moving from CA to NYC with 3 dogs would be a stressful nightmare, but K9 jets made it anything but that.

Prior to booking, they were very responsive to a few initial questions. And then, from booking to feet on the ground, it was smooth sailing - for me and all the dogs!

It was a truly luxurious experience and totally worth the cost. K9 jets is so much more than just transport for large (and small) dogs in cabin. Humans and pups are pampered and well taken care of the entire time.

Thank you K9 jets!

5
Date of experience: Feb 14, 2026
Allison C
The process and staff were great and very helpful from start to finish. Check in was easy; was great

The process and staff were great and very helpful from start to finish. Check in was easy; was great getting dogs socialized before the flight. The flight was comfy, and in air service was great. Customs and immigration was a breeze. We met the Captain, he was very friendly. You can tell everyone involved in the company cares about pets. Would definitely use them again, and highly recommend for anyone needing to bring in pets to the UK.

5
Date of experience: Feb 14, 2026
Venus
Frustrated by Lack of Response

I reached out for a call back three times, but each attempt was canceled, even after expressing my eagerness for a discussion. I really can't trust that you would follow through with a flight! I was very much looking forward to learning about this service, but my enthusiasm has now completely dwindled.

1
Date of experience: Jan 17, 2026
Carl Rogers
Unreliable Service

I tried reaching out for a call back three times, but every time it was canceled, despite expressing my eagerness for the discussion. I absolutely cannot rely on you to follow through with a flight! I was genuinely excited to learn more about this service, but now my interest has completely faded.

1
Date of experience: Jan 17, 2026
Kallamar
Traveling from Toronto to Dubai with Our Pug

The team was fantastic! They made the trip from Toronto to Dubai a comfortable and unforgettable adventure for our fur baby. We're extremely grateful for the service and highly recommend them over traditional pet travel options.

5
Date of experience: Jan 03, 2026
Elliot Reed
Exceptional Service

I traveled with my two dogs from Luton to New Jersey and then back from Miami ten weeks later. The care and attention we received were outstanding. The team went above and beyond during our return journey to resolve an issue that was not their fault. We'll definitely use them again.

5
Date of experience: Dec 16, 2025
NP57
Loyal Customer

Once you've flown with this service, there's no going back. After losing my beloved dog during a previous flight, I was devastated. Now, with my two pugs, I've had two wonderful experiences with this service. I look forward to our next trip back to Europe. Their customer care is exceptional.

5
Date of experience: Nov 21, 2025
Darla Ross
Incredible Service

This service was outstanding - we relocated from Boston to Brussels and they ensured our golden retriever traveled safely and comfortably. Communication was excellent, and they were always ready to assist. I'm very happy with the entire process from booking to arrival.

5
Date of experience: Nov 20, 2025
TheFox_One32
A Worthwhile Splurge

I treated myself and my two dogs to a flight from Newark to Dublin, and it was absolutely worth it. They prepared us thoroughly for the flight and provided plenty of resources for traveling with pets. The customer support was wonderful, and the in-flight service was great, though the vegan options could use improvement. Overall, a fantastic way to travel with my dogs, and I would choose this service again without hesitation.

5
Date of experience: Nov 12, 2025

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Business Details

  • K9 JETS is the world's first pet-dedicated, pay-per-seat, private jet service. Launched in March 2023, the British-based company has revolutionised pet travel by allowing customers to fly with their beloved pets by their side.

    Since then, K9 JETS has become a trusted name in the industry with a rapidly expanding destination network offering an alternative to traditional pet shipping.

    The K9 JETS team boasts over 25 years of experience in the aviation industry, ensuring a safe and seamless journey for both pets and their owners.See more

  • email fly@k9jets.com
  • call +4401215460400
  • language https://k9jets.com

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