Review Time
*Kenwood just replied we have a leak but we had a leak experts coming saying there was no leak. I wish it was cause we can activate our house insurance. The whole flat was done by Kenwood so the quote you replied about is on walls you actually did before and we supposed to have warrenty. Still no one contacted me. Kenwood did am extensive work in our flat in 2 different times. The initial service was very good but two years later everything fell apart to a point we can't sleep in our bedroom and moved to our doughter's. The walls cracked and wet again. Water comes through the walls every times it rains in all the areas the "fixed". When we called them back their "specialist" did admit face to face it's rising dump, but then when the official report came they said its condensation. We had 2 other report from other companies saying its rising dump but they are ignoring it. The customer service kept ignoring us. I left a review in Google and they replied to contact their customer service which is a joke. They have loop hole to avoid thier "warenty". If this review will get you to save your money and a lot of time - please DO NOT USE!! If Kenwood want to fix this situation contact me on 07596387515
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Over 10,000 homes damp proofed! Kenwood Plc are specialists in Damp Proofing London & the UK, Basement Waterproofing, Condensation Control, Dry rot and Woodworm infestation.
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