Review Time
I was referred to this service for their bread and rolls by a friend managing diabetes. The product was great, and we placed two orders. However, in my last order, I included the mince pie bake, which had hard bits in the fruit mix. It was very unpleasant; I tried two pieces and had to throw it away. I reached out to the support team for a refund, but they declined my request. So, proceed with caution.
I was referred to this service for their bread and rolls by a friend with diabetes. The product was fantastic, and we've ordered twice. However, in my last order, I added the mince pie bake, which contained hard bits in the fruit mix. It was quite unpleasant; I tried two pieces and ended up discarding it. I contacted the support team for a refund, but they refused. So, proceed with caution.
I've consistently enjoyed this service, with delightful food and excellent customer support. However, my latest sweet bake tray was damaged during delivery, arriving as crumbs! The representative promptly replaced it two days later. It truly makes a difference to have such attentive customer service, thank you!
I ordered two types of biscuits for my husband, and he gave them a thumbs up. For low-carb options, they taste amazing. It's unfortunate they can't be frozen, but I've stored them in an airtight container to keep them fresh. I'm ordering more today.
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