Name: keyzee.com.au
Telephone: 0370462418
Rating: 4.1

LT Guest

Excellent service

Excellent service, very quick supply of goods, good communication. I made a mistake during order and they rectified it quickly. Very pleased with this company, recommended.

Date of experience: May 15, 2025

Leona Taylor Guest

9 months ago

Nightmare - Bad Mgmt/Owner Corp if use them

Not sure how much they are paying for the other reviews but their integration into our management website doesn't recognise our building, the support help opens skype which is of course not functional, the phone number the management company gave they have never picked up... when I emailed pretty much everyone at the management company it must have been escalated and then they were like oh we sent it. They never gave me a trackID and its Australia post so not sure if the mail man tried but it was all a nightmare. I judge any management company who chooses them and as an apt owner nightmare is the only word to describe them.

Date of experience: May 13, 2025

Arnold S. Guest

9 months ago

Avraham was amazing

Avraham was amazing. 10/10 customer service.

Date of experience: May 12, 2025

_MoreBR_96 Guest

10 months ago

Easy process and kind CS

Easy to order through the form, customer service was attentive and allowed me to change from shipping to pick up my order within 24 hs.Thanks!

Date of experience: May 01, 2025

Kitty Morris Guest

10 months ago

Ordering from Keyzee was easy

Ordering from Keyzee was easy, and Brian’s support was appreciated. My remote arrived quickly.

Date of experience: Apr 30, 2025

Olive Sanders Guest

10 months ago

They try to help

I complained about the super-high price. The company advised that the price is set high by the body corporate on purpose, to prevent residents from over-ordering. They suggested to refund half of the cost I paid because I was forced by the rent agent to order one.

Date of experience: Apr 24, 2025

Kim Johnson Guest

10 months ago

I ordered two access fobs and both were…

I ordered two access fobs and both were incorrectly programmed, how hard can it be to check that they work when you are charging an extortionate price for two plastic fobs?Really disappointed and frustrated at having to go to the common floor and then up a flight of stairs to then use my phone to access my floor

Date of experience: Apr 11, 2025

DarkMaggle Guest

10 months ago

Very quick and responsive.

Date of experience: Apr 11, 2025

Albert Morris Guest

11 months ago

What a shocker, don’t use it.

What a shocker. Too expensive and pathetically slow. 13 days from order to delivery. $100 per key is ludicrous. I’ve asked our body corporate managers to find another solution. What utter gouging for poor service and response.

Date of experience: Apr 04, 2025

UC Guest

11 months ago

Disappointed

Firstly, the staff I spoke to were great and this is not a reflection of them.I ordered a barrel which comes with two keys and I ordered an additional key. The locksmith didn't have the 3rd key when he installed the barrel. I had to get back in contact with Keyzee to find where the 3rd key is. I haven't heard from them since. It would have been easier if I could have dealt directly with locksmith however my bodycorp has complicated this process by involving a third party. Keyzee also charged me a $30 admin fee which should be paid by my body corp considering I pay them thousands a year to coordinate these functions for our building.