Review Time
Customer service is very bad.
Kids find glitches.
They force you to buy family subscription eventhough you have one kid.
Don't refund you the previous subscription and expect you to forget
Absolutely terrible! This app promised the world and delivered the opposite. Do NOT get. None of the functions worked properly, we gave it teething issues time, but there were consistently glitches and problems with the settings actually working properly, including reconfiguring my child's other settings. However this is not the bad part. Once you get in on, they make it near impossible to get it out of your system (had to be installed on the parents' phone, desktop and the child's phone. Took us forever to get it out of our lives! (Having said that, the customer service agents were trying their best to be helpful and were nice).
WARNING - DO NOT SUBSCRIBE TO KIDSLOX. The app never worked for us and there is no way to unsubscribe once you sign up. They literally don't have any way for you to unsubscribe and their only customer service is a chatbot. I had to cancel my credit card to get the to stop billing me. UNETHICAL COMPANY.
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